I just bought a 2012 CRV and I am having trouble with sound quality when I make calls. The people I am calling say it sounds like I have a lisp which I do not. My husband has a 2012 Civic and we have no issues with it. I took the CRV back to the dealer and they kept it along with my iPhone 4 for two hours and told me there was nothing wrong. I got a new phone and I am still having the problem. I found on Edmunds forum that someone posted they are having the same problem but no one had a solution. I am very frustrated and disappointed because the Bluetooth capability is one of the main reasons I bought a new car. Help!