Windshield breakage question

[Travelor]

My wife has a 2004 CR-V EX that has had three windshields replaced due to rock hits and there is rock damage on the 4th as I write this. This is 3 more than we have ever had on any other vehicle. On Edmund's I found a service bulletin that indicated Honda wanted pictures taken of windshields with breakage, but the local Honda dealer stated they were unaware of this request from Honda.

Is there a issue with Honda 2004 CR-V windshields that I am not aware of?

:eek:

[Travelor]

"
Service Bulletins Summary

Make: HONDA
Model: CR-V
Year: 2004

Service Bulletin Number: 032403
NHTSA Item Number: 10002089
Summary Description:
REQUEST FOR DIGITAL PHOTOS OF WINDSHIELD CRACKS. *TT "

Still :eek:

[2RedV's]

I would think that if there was a rock chip or other evidence of something hitting the windshield, there would be zero warranty coverage. Our 04 currently has a crack all the way across, but it starts right where a rock chip is... I will not bother trying to get Honda to pay for this.

I previously had a Jeep Cherokee (98) in which I went through about 6 windshields in 2 years, all due to rocks. It was simply chance and the fact that as an SUV, it had a more upright windshield.

[Travelor]

I was not thinking of Honda reimbursing me.

I am just wondering if other CR-V owners were having the same problems and wondering why Honday put the service bulletin out if this was not a widespread issue.

George

[2RedV's]

I was not thinking of Honda reimbursing me.

I am just wondering if other CR-V owners were having the same problems and wondering why Honday put the service bulletin out if this was not a widespread issue.

GeorgeUnderstood.
I think what Honda is trying to do is ensure that dealers are not replacing windshields due to rock chips and billing Honda Corp for the repair, as a courtesy to the customer. In other words, they may not be trusting all of their dealers to do the right thing...

[Travelor]

I did not know this was convered by the warranty.

[cyclical01]

I am not thinking Honda needs to pay for this per se, however I do think it is odd that I need to replace my third windshield in 3 years. I too have a 2004 CR-V and now that I see this thread, I am more convinced than ever that there is something in the design that makes these cars more vulnerable to windshield dings than other models. VERY frustrating!

Of course I also have an issue with all the gravel trucks on the highways that don't use the tarps to cover the loads, but I stand as much chance of getting that issue resolved as I do having Honda admit their design is "deficient".

Oh well, at least it's only a $100 deductible.

:(

[isellhondas]

Nothing unusual here.

Rock hits windshield, windshield breaks. Simple as that.

Why would anyone think this should be covered under a car's warranty?

Just bad luck and nothing more.

[08ColoCRV]

I drive about 80% highway miles... about 20,000 miles per year. Realistically, I could justify a new windshield every springtime, but I usually do it every 2 years.

Historically, Colorado uses sand instead of salt for de-icing roadways. They're using a lot of Mag-Chloride these days which may be better for windshields and hood pitting, but doesn't do anything for rust prevention.

For whatever reason we always have a lot of sand and rocks on the highways. I seem to find most of them!

My CR-V just had its 2 month birthday on Monday. I've already got a couple of little nicks on the windshield, but no stars yet. I did take a pretty hefty rock shot to the right side fender where it flares out just aft of the headlight. A tiny little dent (looks like a door ding) and a scuff/scratch. Darn it!

Rod

[jeprox]

if you install a hood deflector, it may prevent rocks hitting your windshield.
it MAY.

[Badgerland]

if you install a hood deflector, it may prevent rocks hitting your windshield.
it MAY.

"MAY" is the key term here. Last week my wife was driving to work and a stone bounced its way to the windshield and caused a nice starburst. She said it was about the size of a golf ball. I asked why she didn't get the truck info and the reply..."I didn't think about it!" The REALLY nice thing was I took it to the glass store and the guy was busy working and couldn't get me in for 3 days to do the work. He said I could go down to another store (same company different town) and they could do it right away. I go, have the work done, and they said it was NO CHARGE because I had to travel the extra distance there. SWWWWWWWEEEEEEEEEETTTTTTTT!

[Black Pearl]

There is something a little fishy about a TSB for photos of just one year. If dealers are cheating, why only on the 2004? Why only CR-Vs?

I am inclined to think that there must be some problem on the 04 V that would precipitate the TSB. It could be something as simple as a bad batch of windshields. It does not sound like an act of random curiosity.

[Davecr-v]

The windshield does chip but that is standard on most SUV's they have a more aerodynamically inefficient windshield meaning rocks hit at less of an angle increasing they chances of chips. My tip is to get the chips fixed I don't know what insurance you have but out here Geico in NY has a thing where they fix minor chips and dings in the windshield for free as long as its less than a few inches which is worth it because those chips can expand and cause more trouble.