I have had issues with my infotainment too. My car is just over a year old now and has 16K miles. In this time the unit had "crashed" maybe 4-5 times. By crash I mean, any variety of all controls (both on screen and actual buttons, like volume knob, HVAC switches, etc.) becoming non-responsive, screen going black but source audio still playing, etc. Typically things go back to normal after the car is shut off and turned back on again. But this past week I had it happen and it affected the map/GPS. The screen went black for a while, and then the Honda "H" logo appears, as if rebooting, and then the Garmin logo appears briefly and after a few minutes things are back to normal, but I notice there were some changes to the map/GPS and all my GPS history, home address, etc., are all erased.