The problems with the Honda infotainment unit have been known for some time now. It is rated as one of the worst systems available today by many reviewers. This has been the case for the last 2-3 years and what is puzzling is why Honda has not made any advances in upgrading this unit? I personally have used this system and it is brutal compared the the competition. Far to buggy and way too complicated to use. Also the look of it on the dash looks like an afterthought.
Maybe when they solve the engine problems in the new CR-V's they will then tackle this unit.