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2012 Talk button not working

1610 Views 3 Replies 3 Participants Last post by  BigMo
Parents have a 2012 CR-V LX that does nothing when pressing the Talk button.

I've tried pushing and holding the button a variety of times. Doesn't feel loose or mushy at all. We did try the HFL self-diagnostic by holding the back button for 5 seconds and the system announced that it was functioning normally.

Anything else we should try?
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