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I've had my 2018 EX since March and I have the same issue where it randomly disconnects. After a few minutes of it not reconnecting on its own, I will unplug and replug it back in.
PIA when I'm on the highway and using Google Maps.

Dealer couldn't replicate the problem nor did they find anything wrong with the port. No surprise there.

Sent from my SM-N950U using Tapatalk
There's a lot of reports and suggestions of how to fix Galaxy s8 disconnect issues and Android auto. Seems to be common with this phone.

Do some googling, cursory look and it seems like people are finding solutions. If you find one that works report back for others!

Sent from my Pixel XL using Tapatalk
 

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There is a problem on communication logic between OEM head unit and the later Android version. Software issue, not hardware. I have Pixel 2 with Android 9 and Axon 7 with Android 7. On the CR-V with stock HU, Android Auto on the Pixel 2 keep disconnected randomly while the Axon 7 is stable. On my other car with Pioneer 4200-NEX, same cable, both Pixel 2 and Axon 7 are stable. Both never disconnected. I am pretty sure stealership will blame your USB cable first.
I used to have this issue... I had a software update applied to my head unit due to a broken brightness control, and it's been perfect since then. Pixel 3 XL, Stock ROM. Sadly the update is not widely available, they seem to be planning (and planning and planning...) an official update for all.

Sent from my Pixel 3 XL using Tapatalk
 
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