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(2022) Clock Fault - Official Honda Responses (All Models)

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Following on from this now closed thread:

There are at least 2 official Honda responses. 1 each from Honda USA and Honda UK.

Honda USA:

We have escalated the NAVI Clock Issue to our Engineering Team and they have informed us that you will experience issue from Jan 2022 thru August 2022 and then it will auto-correct. Please be assured that we will continue to monitor this and will advise you if a fix is available before that time.
Honda UK:

We have just received some more information regarding this and were advised that the Honda technical department are currently working on this.

Once there is a fix for this issue Honda authorized dealers will be made aware of it and will be able to assist with this at that point.

A service bulletin will be issued to our dealers from Honda UK on how to fix this.

As such it would be best to check with your local Honda authorized dealer for any updates as they would have the latest information for this and will be able to assist once the fix is released.

They can also contact the Honda technical department for additional assistance with this if necessary.

You can see the nearest Honda authorized dealers and their contact details by using the link below.

This main post will be updated with any new commentary from Honda - and until then this thread will remain locked.

It will get resolved eventually - none of us have a crystal ball for the timescale involved. Honda USA says a possible fix by August 2022. That should give you more than enough of an indication as to how they are prioritising this issue on an obsolete headunit/device manufactured by a third party - NOT by Honda.

So please employ a little bit of patience and be rational - its a clock error - it doesn't stop you from using your car nor is it the end of the world.
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The. Admin. Istrator.
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Short Summary -

Clock Time/Date Issue - Not GPS Related.

Honda USA aware - possible fix due by August 2022, not guaranteed. No timeline yet for Honda UK.

UK members - contact Honda UK via:

 
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The. Admin. Istrator.
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In addition, if there any UK members that want to reach out to me in confidence or to discuss this offline in respect of UK Honda cars etc, please send me a Personal Message by clicking on your profile in the top right hand corner of your screen and then select "Conversations".

Rectangle Font Screenshot Communication Device Technology


I'll endeavour to respond when I can, but again ask for your patience as I'm not sat here 24-7. Thanks in advance.

For US members, please reach out to one of the other US-based Moderating team.
 

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Discussion Starter · #4 · (Edited)
Since people cant refrain from posting word-salad on this clock issue, this thread is now locked.

Any further threads started on the clock issue will be removed without warning and member sanctions will apply for transgressing.

This thread will be updated when and if there is official news from Honda.

Thanks.
 

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The. Admin. Istrator.
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Discussion Starter · #6 ·
Updated Response from Honda UK: - Remember - read the posts up there


Thank you for contacting Honda UK and we hope your day is going fine.

We are sorry to learn about the inconvenience caused related to the clock of your Honda Accord and Honda CR-V.

Please be kindly advised that we have just received some more information regarding the matter and were advised that the Honda technical department are currently working on the issue.

Once there is a fix for this Honda authorized dealers will be made aware of it and will be able to assist with this at that point.

As such it would be best to check with your local Honda authorized dealer on any updates for this as they would have the latest information for this and will be able to assist once the fix is released. They can also contact the Honda technical department for additional assistance with this if necessary.
 
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