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Discussion Starter · #1 ·
My 6 month old 2019 CRV EX got into accident in the front. A guy drove towards me cut in front tried to turn left. I drove less than 40mph and the car didn't show attempt to break.

Question, the sensor was damage. Do I need to go to the Honda Dealer to do the test after getting from body shop?

Thanks.
136802
 

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2017 CRV Touring - Pearl White w Black Interior
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So a guy suddenly cut in front of your vehicel. For that kind of vehicle intrusion, the system probably did not have time to react unfortunately.

That really sucks, and the other party is clearly at fault.. so make sure their insurance makes everything returned to factory condition. Don't let them cheap out on you.

You literally have thousands of dollars in damage showing in that photo.. to get everything back to factory condition.

I can see from the photo your radar assembly is hammered.. so yeah.. probably needs to be replaced and then recalibrated after all other bodywork is completed as well. I believe only a Honda dealer has the setup required to calibrate the radar. They literally should have as separate service bay set up for radar and optical calibrations as it has very precise calibration target requirements, and even particular lighting for the camera calibrations. Test drive and check carefully after calibration because even dealers have been known to flunk on calibrations.

On a lighter note.. I finally get to see where that huge washer fluid tank is buried inside the front end. :)
 

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Really sorry for the outcome, hope it is corrected to your satisfaction. As far as no braking (Collision Mitigation) there many limitations, you might see if one of these selected from the list in the manual fits the circumstances:

■ Detection limitations
• A vehicle or pedestrian suddenly crosses in front of you.
• The distance between your vehicle and the vehicle or pedestrian ahead of you is
too short
• An oncoming vehicle suddenly comes in front of you.
• Another vehicle suddenly comes in front of you at an intersection, etc.
 

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2019 Acura RDX Aspec
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sucks on the crash, but at least you’re safe.

Passenger headlight
headlight reinforcement
bumper
intercooler
grill
radar
calibration
hood
lower trim
skidplate
paint and blending
bumper impact bar

your looking about $4k minimum

when you go through ins / bodyshop part of the claim should be to callibrate the radar unit after its replaced.
make sure you check shutters, calibration everything when complete.
 

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2017 CRV Touring - Pearl White w Black Interior
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I would bring it to a Honda body shop... not a Honda approved body shop...
(y)

I very much agree here. Since some of the work can only be done by Honda.. if you do the body work with one service center, and then take it to Honda for calibration services, and confirmation that all systems (especially those dang shutters) are working to factory spec... you are just asking for cross-coupled finger pointing between the two if Honda finds anything not right. And you will be stuck in the middle getting pushed back and forth.

Even if the Honda dealer subcontracts bodywork (many do) they still "own the service" end to end and must make it all play correctly together.
 

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I would bring it to a Honda body shop... not a Honda approved body shop...
I feel very sorry for this fellow but very glad he was not hurt. I know what you are saying but a Honda shop is no guarantee as I unfortunately learned. I had a 2007 CR-V and another car ran a stop sign. No one hurt but my 6 month old CR-V was not drivable so I had it towed to the Honda dealer I bought it from who has its own body shop. Lordy, lordy, lordy, they did a terrible job, panels not aligned, nuts and bolts missing, rattles, etc, etc. But to make matters worse they used non-Honda parts. The AC condenser and radiator had to be replaced and they used non-OEM units. The radiator was ok but the AC worked poorly. The condenser had been over painted at the non-OEM supplier and did not exchange heat like the original. I then spoke with the General Manager of the dealership and complained. He told me that he was obligated to use Honda parts for warranty repairs but NOT for collision work; this was news to me!!! In the end I complained even stronger to the insurance company and they ended up replacing the condenser with a Honda unit at an additional $1,500 to them. It took a lot of effort but regardless the car was never the same. I had one car too many at the time so I sold it. In summary, repairs after a collision are a crapshoot, some may turn out ok, others like mine do not and a Honda dealership is no assurance.
 

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I feel very sorry for this fellow but very glad he was not hurt. I know what you are saying but a Honda shop is no guarantee as I unfortunately learned. I had a 2007 CR-V and another car ran a stop sign. No one hurt but my 6 month old CR-V was not drivable so I had it towed to the Honda dealer I bought it from who has its own body shop. Lordy, lordy, lordy, they did a terrible job, panels not aligned, nuts and bolts missing, rattles, etc, etc. But to make matters worse they used non-Honda parts. The AC condenser and radiator had to be replaced and they used non-OEM units. The radiator was ok but the AC worked poorly. The condenser had been over painted at the non-OEM supplier and did not exchange heat like the original. I then spoke with the General Manager of the dealership and complained. He told me that he was obligated to use Honda parts for warranty repairs but NOT for collision work; this was news to me!!! In the end I complained even stronger to the insurance company and they ended up replacing the condenser with a Honda unit at an additional $1,500 to them. It took a lot of effort but regardless the car was never the same. I had one car too many at the time so I sold it. In summary, repairs after a collision are a crapshoot, some may turn out ok, others like mine do not and a Honda dealership is no assurance.
(y)

I always use my insurance company as my enforcer for any collision repair work performed on my cars.. for this very reason. Even if the collision fault was the other parties, and their insurance is covering the repairs.. I still use my insurance company as enforcer. It has worked out very well over the years for me. It helps that my insurance company has great body shops under contract, as well as good relationships with the dealers if the dealer needs to be involved in the rehabilitation of a vehicle.

How well this approach works varies depending on insurance company though... so different owners may realize different outcomes.
 

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I always use my insurance company as my enforcer for any collision repair work performed on my cars.. for this very reason.
Your post makes it sound like you have had a lot of accidents. I hope that is not the case but if so I hope you don't have any more. I have been very very lucky. At age 20 I was t-boned by a drunk driver. My car was badly damaged but I was not hurt, if I had been a few feet further behind it would have been very different. I did not have another accident for 40+ years. I did have my parked car hit once and, hold your breath, a stupid celebratory bullet from an AK-47 was fired into the air 2+ miles away poking a hole on the roof of my car when it came down. In fact, since New Years Eve is approaching I think I will post a new thread on this. Nothing to do with CR-Vs but since the sheet metal is now thinner, riskier yet.
 

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Your post makes it sound like you have had a lot of accidents. I hope that is not the case but if so I hope you don't have any more. I have been very very lucky. At age 20 I was t-boned by a drunk driver. My car was badly damaged but I was not hurt, if I had been a few feet further behind it would have been very different. I did not have another accident for 40+ years. I did have my parked car hit once and, hold your breath, a stupid celebratory bullet from an AK-47 was fired into the air 2+ miles away poking a hole on the roof of my car when it came down. In fact, since New Years Eve is approaching I think I will post a new thread on this. Nothing to do with CR-Vs but since the sheet metal is now thinner, riskier yet.
Yikes on the AK-47 bullet landing!

I once found a 9mm on my patio deck.. found it during new years, and it clearly impacted my patio as it had an angluar impact blunting on the head. I'm extremely glad it landed harmlessly. These mindless idiots that fire bullets into the air need to be tracked down and prosecuted as it can easily kill someone. Our city actually has sensors out during the holidays now that can record and triangulate a fired weapon to within less than 50 feet. They promote it heavily during holiday season and that is probably helping to squelch some of this very dangerous behavior around here now days.

I personally have been in one accident... many years ago.. rear ended.

My wife on the other hand.. has been in three accidents over the last 15 years that were not her fault and never physically injured.. just vehicle damages. One was by an uninsured motorist, and once by a trash truck rear ending her. In two cases.. the other party tried to skate out of accountability and our insurance company came down hard on them and they quickly reversed course. In both cases, our insurance paid our claim and then went after the other parties to collect damages, and saved us ever having to deal with the other party in the accident. In the case of the trash truck.. the insurance company went right after the company, which was self-insured, and forced them to settle and pay all damages and again our insurance company made this all transparent to us.
 

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No one hurt but my 6 month old CR-V was not drivable so I had it towed to the Honda dealer I bought it from who has its own body shop. Lordy, lordy, lordy, they did a terrible job, panels not aligned, nuts and bolts missing, rattles, etc, etc. But to make matters worse they used non-Honda parts.
Yeah, I don't trust dealer body shops either. They're a separate part of the dealership, so they operate under their own rules. I've seen some of their work. Cars painted in a nice shade of orange peel, and the wavy body panels kind of give away how amateurish the jobs look. My dad wrecked his car the one time and had the dealer repair it--aside from needing to take it back a few times to get it right, they also messed up the paint on the entire car somehow, and it forever had this chalky appearance ever since, that even rubbing compound could not correct. It's like the paint was porous somehow. Our neighbors have had their dealer repair parking lot dents (too large for PDR), and the silver never matches.

We use a trusted local shop that has been in business for over 40 years now--they are trusted enough that they are a AAA-direct shop (meaning, AAA doesn't even send out an adjuster--they trust the shop to properly and honestly do all repairs). The owner started out as a specialist in fixing/refurbishing Corvette bodies (fiberglass) and it grew from there. His son runs it now, under his watchful eye. It's in good hands. We do have a small number of local dealerships who do excellent work, so they are out there!
 

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Ouch! That hurts. I agree with the others that the system didn't have enough time to respond. I have a 2016 CRV and I have this a theory the system responds faster when the setting is to its shortest distance. I can't prove it, but I've had enough anecdotal experiences over the last couple years to make me think this is the case. BTW - I love this system and use it in the city as much as on the interstate. I recently learned ( yes, I know, I should read the manual) that after the system has brought the car to a complete stop and it says, "stopped", it can be re-engaged by simply tapping the gas pedal. I'm glad you ok.
 

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Discussion Starter · #19 ·
Thank you for the comments. I'm still choosing between the auto shop that I used before with good experience, or the bodyshop that list on this webiste. https://owners.honda.com/collision/profirstbodyshop/ It could be that both of them not going to use OEM.

My wife who is the primary driver of this CRV said since she owed the car, she has never seen the system activated before, not even the flash warning. She didn't want to test it. I have another Honda car (Clarity) with this system and experienced the warning flash on my Clarity when I approached too close to the car in front of me. It make me wonder if my CRV car has a problem with the system since the beginning.
 

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Thank you for the comments. I'm still choosing between the auto shop that I used before with good experience, or the bodyshop that list on this webiste. https://owners.honda.com/collision/profirstbodyshop/ It could be that both of them not going to use OEM.

My wife who is the primary driver of this CRV said since she owed the car, she has never seen the system activated before, not even the flash warning. She didn't want to test it. I have another Honda car (Clarity) with this system and experienced the warning flash on my Clarity when I approached too close to the car in front of me. It make me wonder if my CRV car has a problem with the system since the beginning.
Go to your closest dealer and speak with one of the reps so they can recommend the shop they use as their warranty will be better.
I have a civic that was in an accident 3 yrs ago. Clearcoat just started peeling. And the car was in a sidesweep from a truck! So,they didn't even need to bondo anything. Door was good, but i needed a new headlight, new fender, hood, hood latches and bumper then paint it. Now, everything is bubbling and peeling off. I had geico back then. I contacted them which they then said since i wasn't a client, they can no longer work with me but they gave me the # of the shop they used. Called the shop and told me that the work is warrantied through the insurance company for as long as I had them or had the car. Since I have a new insurance company, they cannot fix it.

Take it to a dealer and get it done through the dealer. They will give u a lifetime warranty on paint and 3yr on parts. Don't make the same mistake I did.
 
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