[Crvown24]

We bought a new CRV Hybrid Touring about 3 weeks ago.

Noticed this hump on the passenger side well.

Do all Hybrids have this?

Can you check and let me know?

Please see attached pictures for comparison.

 

[Kazoo2U]

You could go back to the dealer where you made the purchase. Ask to see other vehicles same year, model. That should answer your question.

 

[EXcommunicated]

We bought a new CRV Hybrid Touring about 3 weeks ago.

Noticed this hump on the passenger side well.

Do all Hybrids have this?

Can you check and let me know?

Please see attached pictures for comparison.

Maybe remove the mat and take a picture. Hard to tell what we’re really looking at. I’ve not noticed a hump in mine.

 

[Crvown24]

Maybe remove the mat and take a picture. Hard to tell what we’re really looking at. I’ve not no hump in mine.

Is your a. Touring Hybrid? Wondering if the bump has to do with these features..

 

[TheDarkKnight]

Both front footwells should be flat.

Looks like your mats are crumpled. But @Kazoo2U / @EXcommunicated 's advice is salient...

 

[EXcommunicated]

Is your a. Touring Hybrid? Wondering if the bump has to do with these features..

Yes, look at the car information in my profile right under my screen name. You should update yours as well so people always know what car you are asking about.

Flat on the floor of the footwell and the slope to the firewall.

View attachment 155687

 

[Crvown24]

Ok. Thanks.

Removed the top mat and examined it. The bump feels hard to touch. Something is seriously off.

Also, the passenger seat side panel (towards the door) appears to be loose. The black side panel just sits next to the seat and is not attached to it… on manual examination, it can be pulled away from the seat. Pictures attached.

Too many problems for a brand new Honda imho!

 

[williamsji]

Too many problems for a brand new Honda imho!

All of which you could have observed and asked about when you were purchasing the vehicle. With this in mind, how about first we find out if what is a problem here is actually a problem or not.

Brand new vehicle, and you clearly did not notice any of this when you did the delivery checklist and walk around with your dealer. Go straight to your dealer and present your concerns and have them evaluate and advise/correct. Your dealer is in the best position to evaluate what concerns you.

And if you feel the dealer is not listening for some reason, go to a different dealer. Either way.. ask to compare your perceived issues with other actual CRVs on the dealer lot (there should be at least one display model, even if they are out of inventory).

 

[Crvown24]

All of which you could have observed and asked about when you were purchasing the vehicle. With this in mind, how about first we find out if what is a problem here is actually a problem or not.

Brand new vehicle, and you clearly did not notice any of this when you did the delivery checklist and walk around with your dealer. Go straight to your dealer and present your concerns and have them evaluate and advise/correct. Your dealer is in the best position to evaluate what concerns you.

And if you feel the dealer is not listening for some reason, go to a different dealer. Either way.. ask to compare your perceived issues with other actual CRVs on the dealer lot (there should be at least one display model, even if they are out of inventory).

Never did a walk around with the dealer! Wasn’t even offered one! Just showed the car and left alone with it for a bit. I sat in the driver seat and checked the new panel and controls etc. while the agent was away. She came back in a hurry and said “So, how is it?”. Everything was rushed, we were rushed to make a decision in 3 days after the car arrived on the lot, otherwise the two people who were also interested in it would have nabbed it!

Woes of sellers market I guess! Have been an Honda owner for 20 years and never had a problem! Trusted them too much this time…

 

[williamsji]

Never did a walk around with the dealer! Wasn’t even offered one! Just showed the car and left alone with it for a bit. I sat in the driver seat and checked the new panel and controls etc. while the agent was away. She came back in a hurry and said “So, how is it?”. Everything was rushed, we were rushed to make a decision in 3 days after the car arrived on the lot, otherwise the two people who were also interested in it would have nabbed it!

Woes of sellers market I guess! Have been an Honda owner for 20 years and never had a problem! Trusted them too much this time…

I always do a complete walk around inspection before I take delivery. It saves the headache of having to come back post sale for warranty corrective services. I don't wait for the dealer to offer it, I ask for it as condition of signing the purchase contract. With Honda I request this when the sales guy sits down with me to go through the pre-delivery checklist. It generally only takes 5-10 minutes of quiet uninterpupted time to do a good walk around, and my selling dealer is always happy to leave me with the vehicle until I am finished.

When we purchased my wifes 2018 Accord, she was ready to do the paperwork after a test drive of the Accord she wanted. I called a time out to do a careful walk around inspection inside and outside for fit and finish. Sure enough, I observed an air gap between the sharkfin antenna and the roof on the Accord she test drove. Happily, at that time, there were lots of Accords on the lot for sale, and so we walked down the lot two vehicles to an identical color and trim level and it passed my walk around and that is the vehicle they wrote the purchase contract for. [The sales guy thanked me for my sharp eye and red-tagged the first Accord and immediately called the service department to pull the the Accord from the lot and fix the poor antenna mount fit and finish].

In my view, Honda is a solid producer of reliable motor vehicles, but bumper to bumper warranties exist for a reason... because sometimes a vehicle ships with a defect that escaped production. I do think this is becoming more common with exterior fit and finish as assembly become more and more automated. That said, on a Honda Assembly line, a lot of hands still touch the vehicles during assembly, as well as a lot of eyeballs... so these sorts of escapes should not really happen.

 

[TheDarkKnight]

Go straight to your dealer and present your concerns and have them evaluate and advise/correct. Your dealer is in the best position to evaluate what concerns you.

This. All. Day. Long.

 

[Hexonxonx]

I have a 2022 hybrid touring and the mat lays completely flat on the front passenger side.

 

[JB in AZ]

Perhaps the under-carpet insulation is bunched up?

The dealer will figure it out.

 

[kkriskal]

A slight bump in the passenger side floor is normal. I also noticed this when I purchased my 2022 Hybrid Touring so the dealer let me check 2 other Hybrid Touring vehicles in the lot and they were exactly similar with respect to this mild bump.

 

[mikefocke]

Stick a phone in camera mode under the car and snap a picture and I'll bet you'll see the reason for the hump.

 

[Hexonxonx]

Maybe remove the mat and take a picture. Hard to tell what we’re really looking at. I’ve not noticed a hump in mine.

The rear has a hump in the middle directly behind the center console. Other than the, the mat which is one piece lays flat.

Front passenger mat lays flat accept for the slope at the front of the mat. Looks nothing like the OPs picture.

 

[insertclevername]

Never did a walk around with the dealer! Wasn’t even offered one! Just showed the car and left alone with it for a bit. I sat in the driver seat and checked the new panel and controls etc. while the agent was away. She came back in a hurry and said “So, how is it?”. Everything was rushed, we were rushed to make a decision in 3 days after the car arrived on the lot, otherwise the two people who were also interested in it would have nabbed it!

Woes of sellers market I guess! Have been an Honda owner for 20 years and never had a problem! Trusted them too much this time…

It's been awhile since this thread started but i'm curious, Have you had the bump on the passenger side checked by the dealer? I got a 2022 sport model in February (which i believe wasn't available in the US), also just recently discovered a very similar bump on the passenger side that I definitely would have noticed while initially placing the aftermarket floor mats back in Feb. I will bring it into the dealer to have them look at it but thought maybe by now you had gotten more answers about it.

Thanks,

 

[Crvown24]

It's been awhile since this thread started but i'm curious, Have you had the bump on the passenger side checked by the dealer? I got a 2022 sport model in February (which i believe wasn't available in the US), also just recently discovered a very similar bump on the passenger side that I definitely would have noticed while initially placing the aftermarket floor mats back in Feb. I will bring it into the dealer to have them look at it but thought maybe by now you had gotten more answers about it.

Thanks,

Nothing much came out of it. Checked out new CRVs at other dealers over a few months (as they became available) and saw a similar bump in all of them. We did not ask the dealer to closely examine what under the bump though, mostly due to procrastination and other things going on on our side. We might have it looked at and will post here if we find something interesting.

 

[Jayceegee]

Might want to get the bump and seat checked while at your first oil change -- The vehicle will be there and won't delay you very much.

 

[insertclevername]

Nothing much came out of it. Checked out new CRVs at other dealers over a few months (as they became available) and saw a similar bump in all of them. We did not ask the dealer to closely examine what under the bump though, mostly due to procrastination and other things going on on our side. We might have it looked at and will post here if we find something interesting.

Interesting, I was shocked when i discovered it last week and it's hard to miss when seated on the passenger's side. I'm surprised i could have missed that while replacing the original mats.
Anyway, i'll continue to poke around and also post here if i find anything interesting. Thanks soo much for the quick reply!

Might want to get the bump and seat checked while at your first oil change -- The vehicle will be there and won't delay you very much.

Good advice, will do.