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Super Moderator - How may I help?
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The on-screen buttons like the menu button, back button in Spotify etc are not responsive on my 2017 CR-V. It works perfectly on a 2018 Civic. Is there a fix?
Couple of generic questions.
1.Are you using the same phone and cable in each car?
2. Have you tried a reboot? Push and hold the power button in on the in-car infotainment system for 5-10 seconds. It will reboot the infotainment system.
 
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