Honda Accord and CR-V battery drain problems have caused a class action lawsuit that alleges the batteries are too small to power the vehicles. In addition, the lawsuit alleges 2017-2019 Honda Accord and 2017-2019 Honda CR-V batteries suffer from parasitic draw which kills the batteries.
www.carcomplaints.com
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I have this issue with my 2017 CRV. Two dealers told me there are no TSBs for my VIN showing in their database for my vehicle. This TSB (
17-032 Honda Technical Service Bulletin) clearly identifies that it is a known issue, and my vehicle is in the VIN range. Dealers are stonewalling customers. One told me $125 to look at it, another told me SW update takes 1 hour labor when TSB clearly states .4 hours, both told me it's not covered under warranty when the TSB is dated 6 months after I bought the car and Honda never notified me about it nor did the dealer offer to flash VSA software when it was there for other recall/service work. Was also told my Honda care extended warranty would not cover SW updates. Funniest thing was when the service manager told me that having the car be totally dead after 8 days without starting it is "expected behavior"! I laughed and said if the salesman had told me that when I was buying it I would have run from the show room, like every other sane person. This is 2021, not 1937. I asked if they thought that going on vacation for a week and then having to call AAA to the airport paking lot upon returning was something a new car owner should expect. I got no answer. I also filed a complaint with Mother Honda but I have yet to recieve a response and with the lawsuit I don't expect to.
This is total BS by Honda, and I am so glad to hear about this lawsuit. I realize by the time the suit is settled I will have long ago dumped this Honda for a non-Honda vehicle, but still I think it needs to be done. Cars are becoming rolling cumputers, and for a company not to warrany software updates for the original owner without time or mileage limits is rediculous. SW is not a wear part. If it's defective, fix it. Is my local indie repair guy able to fix a SW problem? Hell no, and for Honda to hold us all hostage and charge us money to fix a part that was defective when shipped to us is crazy.
Pardon the rant, but this particular issue really gets my goat. Been driving Honda's continually since 1996, but unless this gets dealt with soon that streak will surely end.
Is there a point to be made somewhere in this long rant? Or just needed to get it all off your chest?
If just venting.. skip the rest of my post, but I am putting it up here because some of what you shared is not correct. Hopefully you got your frustrations vented and feel a bit better now.
There is some important points in your post but they are totally muddied up by misinformation mixed in your first paragraph.
The TSB you are wrapped around the axle on was a very specific software defect that escaped the factory on some CRVs and was applied to all valid VIN numbers long ago.. unless you completely avoided ever bringing your Honda in for service at the dealer. It also did not affect all VINs. Trust me.. that particular VSA software glitch, which only happened under specific conditions, would drain a fully charged battery in just a few days... so you would have been blowing your top way before now if you actually have not had the TSB applied.
When the dealer looks up your particular VIN in their database, there is in fact an action page on their screen that delineates any outstanding TSBs (Honda actually calls these campaigns) or recalls. If there are no pending TSBs or recalls.. guess what.. they cannot perform any for your particular VIN.
You have a number of very pointed accusations directed toward your dealer here. If.. you actually believe everything you have shared, then file a complaint with Honda Customer Support to have your service issues remedied. I would do it in writing. Be cautioned though... you better be accurate in every way, because if Honda finds your claims to not be validated when they investigate, it does not go well for you... they will just dismiss your claims, with predjudice (meaning you cannot refile them again). If you use the tone and approach in your first paragraph above.. I expect though that they will not take you seriously... so you need to be absolutely crisp on the facts, and avoid opinion and heresay.
Now.. as to how long your vehicle can sit parked and not deplete the battery... your numbers are all over the place and none of them are actually correct.
FACT: a 51R battery in good condition, fully charged when parked... can sit for 4 weeks and still start your vehicle. It will on the low end of charge by that point, but it does not take much to start these small Honda engines.
FACT: the gen5 CRV has a perfectly normal powered down current draw of 35-50ma, which is fairly typical for motor vehicles of the gen5 CRV era. Do the math... your battery will deplete at the rate of 3-4% of full charge per day.
FACT: Honda is putting larger batteries in their vehicles now days to help mitigate normal power down current drain. The new batteries can give you 5-6 weeks of parked time on your vehicle and still start it. Note: you too can upsize your battery if you want.. many owners here do and there are plenty of threads about it.
As for the lawsuit... meh.... there are law firms that literally spend all their time cruising the internet looking for pissed off vehicle owners.. and not just Hondas.. they are brand agnostic lawyers. When it is all said and done... the lawyers will get hundreds of thousands of dollars in fees, and you and your class.. you get a software update that was already released by Honda to owners even before the silly lawsuit was filed.
Good luck on resolution.
