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Discussion Starter · #1 · (Edited)
Hi Guys, Ive been reading different opinions on this subject so I thought Id ask myself.

My CRV 2011 has full Honda service history, 8 stamps recently done March 2019.

Im the second owner 40,000 miles.

Its mint in and out kept in a garage, check every 6 months for any issues.

What I want to know is will it make a difference to re sell price if I dont service it every year or more so, dont goto Honda for the services and somewhere else.

Im thinking if I was buying a car myself and it had honda stamps...would look better, rather than some random garage which may put me off.

Im planning to change the car within 12-18 months maximum.
 

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To me, it’s not a deal breaker whether if the car has been service at the dealer or not since I do all my own routine maintenance and only takes my car to dealership for any tsb or recall issues. Car that have been service at pep boys/any chain repair shop or one of those quick 10 min oil change place I tend to want to avoid since they do lousy work.
 

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Everything in Moderation
2006 CR-V EX, 5MT
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I keep comprehensive records of all repairs & maintenance. The stuff I do myself, I put into a little written record book in the glove box.

When buying a car, I ask for records of service. I'll pay more if these records are provided. (Doesn't have to be dealer) Otherwise, I bear the expense of doing ALL past maintenance that was not recorded. (After all, preventative maintenance is what makes cars reliable (or at least, less likely to break down unexpectedly).

I have seen and heard of many claims for 'complete maintenance'. Often, these are only oil changes. :Darn:
 

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When we bought our current 2014 Honda, the saleslady kept telling us how the CRV was always maintained at the dealer. I was glad to hear it, however, I had already worked up a price differential between our trade in and the new CRV. As she kept on trying to up the price due to the immaculate upkeep, I just kept pointing to the price differential I had on a sheet of paper.

So to answer your question, I did not pay more for the CRV because of the records but I was glad it had been properly maintained.
 

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Discussion Starter · #5 · (Edited)
I think its the idea of some unknown backstreet garage stamping it without anyone knowing if its actually been done compared to honda whom record it on their database which all honda dealers in uk can access sits mentally a bit different with people whom I spoken to.

Honda offer 2 types of service, interim and full, only difference with full is brake fluid, air filter and pollen filter.
I have kept all paperwork of work carried out warranty and non warranty....

Then again a lot of the service is "check this" "check that" but I find people in Uk, from what I have seen, dont trust the ordinary stamps that much...
Another point is the dealers always drum into me and my friends even if you do low mileage , you still should service it.

Now yes this makes logical sense, but I have owned cars before which have had low (3000-4000 miles annually) and not serviced them for many years and had zero issues.

for reference .....
https://www.honda.co.uk/cars/owners/3-years-plus.html
 

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2014 CRV EX-L FWD
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I would prefer to purchase a used vehicle that had complete dealer maintained records.

Next up would be those vehicles properly documented / maintained but from independent shops (may or may not really be complete to Honda standards)
Tied with those vehicles are the owner maintained ones, provided they have actual receipts (again, they may or may not be fully complete).

Last up are those with no documents, REGARDLESS of what they swear to.
 

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Thing is going to independent shop or dealership, it means nothing really. A person is paying double the price because of the Honda name is about it. Dealerships don't do any better of a job than other shops. Get good or bad service regardless. Dealerships are far more about how much money they can make vs a happy customer that will come back.

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Discussion Starter · #8 ·
I agree they are more expensive thats 100% but I think there is a middle ground

example

Dealer service

Known main garage chain

Unknown 1 man workshop no-one has heard of...


Just , it got me thinking when I was looking at a Crv 2012 Ex diesel for someones Dad....

It had 5 honda stamps then 2 stamps from a random garage Id never heard of... just the question of how can anyone be sure they even used the right oil, yes Ive seen that before here!
 

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Well I can tell you, I'm not paying double because it's a Honda. My last Honda Dealer oil/filter change cost me $35. That includes a car wash, shuttle service to anywhere within 15 miles, a loaner car, great coffee, wifi, a viewing room where you can see your Honda being worked on, and they will even escort you into the shop if you ask. Nice waiting room, a young woman bringing snacks to you, up to date newspaper and magazines, and a written multi-point point checkup. They talk to you about what they see as a problem, but no pressure what so ever. They work on all makes and models.
 

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I agree they are more expensive thats 100% but I think there is a middle ground

example

Dealer service

Known main garage chain

Unknown 1 man workshop no-one has heard of...


Just , it got me thinking when I was looking at a Crv 2012 Ex diesel for someones Dad....

It had 5 honda stamps then 2 stamps from a random garage Id never heard of... just the question of how can anyone be sure they even used the right oil, yes Ive seen that before here!
The garages you have never heard of are actually more often than not the best ones. They actually care because they can't afford warranties and come backs like big chain shops can. Big chain stores are same as dealers. There to sell you stuff not simply fix your vehicle.

And use the right oil??? Have to he a total idiot to screw that up.

But best bang for buck is smaller shops. Just because you haven't heard of it means nothing. They are a business so obviously they have a customer base. They just can't afford massive advertising budgets so they rely on word of mouth. And these days you can learn a lot about a place via social media.

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Discussion Starter · #11 ·
I do agree somewhat but my main concern is re sale value...

In uk a full dealer service history will usually get more money on a sale than non deal history of part dealer history.

Obvious Im not talking about really old cars as then it makes no sense to go dealers, Im talking cars 10 years or under will get more money for the dealer history.

I know some good main garages in england that would do the same job on a service as Honda and cheaper but its purely the resale im thinking of.
 

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Not-a-Mechanic
2011 CR-V 4WD EX
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Then service at the dealer. I know over here the dealers are all independent from the sales and some charge more or less for service. Research the dealers, some will be better than others.
 

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Discussion Starter · #13 ·
Yea I might just stick to the dealers.

Over in england, the dealers and service is within the same base well im my location anyway, but it depends on which ones you use.

The one that I deal with are great
 

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Dealer service may give you a bit more on resale but it's nothing compared to extra expense at least here in the US. Purely having service records and making sure the vehicle is well taken care of are all people look at during private sales.

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What Tigris said. I won't ever go to a dealer for anything but recalls or warranty issues, unless free maintenance was part of the deal. Which it never is for me, since I buy cars only from individuals and never dealers. I have a treasured and trusted mechanic I use exclusively. Not all small shops report to Carfax, but he does, so all work done on my CR-V is always available on my Carfax report. You can't do better than that, and it is just as good as, if not better than dealer records. That said, I don't actually know if you guys even have Carfax over there.
 
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