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Discussion Starter #1
I have a 2017 CR-V (bought new). Just had it inspected, and the garage said I needed to rotate the tires and get an alignment. For a variety of reasons, I didn't trust them (this was the first time I'd been there). So I took the car to a local auto alignment company that was BBB-accredited and had an A+ rating. They said the tires were worn in such a way that there were "waves" on them, and if they rotated the tires, I would get a thump thump thump while driving. They said the car needed adjustable camber kits, and quoted an astronomical figure to install them. They said it was a common problem with the CR-V. I replied that I couldn't afford it ... see ya later. They charged me $60 for a front-end alignment even though they didn't rotate the tires. Okay ... full disclosure: I am a stereotype. I don't know cars and I don't WANT to know cars. I have other talents. Consequently, I end up being cheated a lot. Can someone please tell me if any of this sounds reasonable? Thanks!
 

Everything in Moderation
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I don't know cars and I don't WANT to know cars. I have other talents. Consequently, I end up being cheated a lot.
Heh...at least one of your talents is being able to ask, in a model-specific Forum. 馃槉

A good, honest shop could adjust the alignment WITHIN SPECIFICATION to minimize your issues. Yes, a feathered or scalloped tread surface will create road noise.

Next time you get tires (whether they are worn out, or you just can't STAND the noise anymore), Google the cost of adjustable camber kits (they sell them for both F&R of many cars). And, get a true 4 wheel alignment. This is important for cars with independent rear suspensions.
 

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I would go ahead and rotate if it's due. If tire thump is bad you may be in for new rubber.
Just a side note- BBB accredidiation means nothing..
 

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We had a similar thread or post about adjustable camber kits, and from what I saw, there are none for the rear of a 5th gen CR-V. (Dorman erroneously lists an adjustable control arm for the 2017, but that part isn't even used in the 2017!)

For the fronts, on some of the CR-Vs (like the 3rd and 4th gen), simply removing one of the front bolts and replacing it with a "cam" shaped bolt allows adjustment of the camber, and that only costs a few dollars each. But the 5th gen may have a completely different setup in front.

Sounds like the alignment shop just didn't want to deal with it. I'd be taking it to a Honda dealer for an alignment anyways--at least they have the correct procedure on hand (via the service manual) to correct whatever is causing the tires to start cupping.
 

Everything in Moderation
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BBB accreditation means nothing
That can be true...best bet could be to locate a shop that sets up suspensions for race cars, without rushing. I know of a couple in northern NJ.
 

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Why has no one here mentioned one major point, it's a 2017!!!! Warranty. NO VEHICLE should be out of alignment that quickly and chewing up tires. That is a warranty fault that is the dealers responsibility to fix, not yours.

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Discussion Starter #7
Why has no one here mentioned one major point, it's a 2017!!!! Warranty. NO VEHICLE should be out of alignment that quickly and chewing up tires. That is a warranty fault that is the dealers responsibility to fix, not yours.

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WOW ... good to know!!!!!
 

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Can you tell us how many miles are on those tires? Also, if they are the factory original tires, they are likely lower quality than what you buy new at retail. And Tigris is on the money - it's a warranty issue on the suspension. I would take it to the dealer without changing anything beforehand. A quick look at the tires will tell them there is a problem, and they should do a full four wheel alignment, free. If they complained about you waiting to bring it in, I'd simply ask them how I would know there was a problem before a wear pattern became apparent. Definitely a warranty issue and their responsibility.
 

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Why has no one here mentioned one major point, it's a 2017!!!! Warranty. NO VEHICLE should be out of alignment that quickly and chewing up tires. That is a warranty fault that is the dealers responsibility to fix, not yours.

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I believe you'll find Honda pays for one alignment with the first 12000 miles. After that it's normal upkeep same as oil change. Of course if something is broke should be covered. I would still use dealer to get latest alignment specs dones. If dealer can't align it, then warranty. My dealer does a printout of before tire alignment numbers and after alignment showing all now within specs.

Pot holes in Virginia Beach area, especially in the winter can cause alignment problems.
 

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Discussion Starter #10
Can you tell us how many miles are on those tires? Also, if they are the factory original tires, they are likely lower quality than what you buy new at retail. And Tigris is on the money - it's a warranty issue on the suspension. I would take it to the dealer without changing anything beforehand. A quick look at the tires will tell them there is a problem, and they should do a full four wheel alignment, free. If they complained about you waiting to bring it in, I'd simply ask them how I would know there was a problem before a wear pattern became apparent. Definitely a warranty issue and their responsibility.
When I got gas on November 6, the mileage was 27,466 (I keep a record). These are the original tires.
 

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Discussion Starter #11
I believe you'll find Honda pays for one alignment with the first 12000 miles. After that it's normal upkeep same as oil change. Of course if something is broke should be covered. I would still use dealer to get latest alignment specs dones. If dealer can't align it, then warranty. My dealer does a printout of before tire alignment numbers and after alignment showing all now within specs.

Pot holes in Virginia Beach area, especially in the winter can cause alignment problems.
The tires were rotated at 10,000 miles with the second oil change. I bought the car in North Carolina, but it's now in Virginia ... so I'll be talking with a different dealership.
 

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Discussion Starter #12
Can you tell us how many miles are on those tires? Also, if they are the factory original tires, they are likely lower quality than what you buy new at retail. And Tigris is on the money - it's a warranty issue on the suspension. I would take it to the dealer without changing anything beforehand. A quick look at the tires will tell them there is a problem, and they should do a full four wheel alignment, free. If they complained about you waiting to bring it in, I'd simply ask them how I would know there was a problem before a wear pattern became apparent. Definitely a warranty issue and their responsibility.
Please indulge me two minutes more. I'm already a wreck thinking about dealing with this. When I make the appointment ... what do I say? Do I go into the whole spiel I gave you all at first? Do I tell them another dealer said it was a factory defect? You don't have to write out an entire speech ... just some speaking points. I promise I won't bother you after this.
 

Everything in Moderation
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"Please adjust our car's alignment to eliminate the cupping/feathering they show"

Only if they show you a readout showing a significant variation from specification, and say they can't adjust, should you consider the suspension mods.

And if it is in warranty, be firm and offer to call Honda Customer Service if they don't want to do it for free.

I still advise to wait until you need new tires (as the cupping will not go away).

PS: I'm sure that the 'bankrupt' State of NJ has more potholes than VA! LOL
136181
 

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PS: I'm sure that the 'bankrupt' State of NJ has more potholes than VA! LOL
Your roads are like brand new compared to Michigan's. 馃榿 And we've had a few sinkholes, especially in Detroit where the aging sewerage and water main lines sometimes cave in. There was the massive sinkhole in Sterling Heights that opened up in the road and beneath three houses; took them a year's worth of emergency rebuilding to repair it, and that included diverting the sewer lines above ground in temporary pipes.

Seriously. I should dig up a few old photos. And naturally, the solutions are all tied up in politics and nothing ever gets fixed for decades...
 

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Your roads are like brand new compared to Michigan's. 馃榿
So, that's TWO states with worse roads than VA. ;) I'm sure there are more...

In NJ the Governors have been stealing our road taxes to balance the state budget for 25 years. Now, 40% of our gasoline tax needs to be spent on debt service instead of the roads. :mad::mad::mad:
 

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We are in a similar situation. The state never allocated money to the roads as they should have for the past few decades. The new governor promised a fix, but her idea of funding it was to add 45 cents onto the gas tax...without trimming the budget to get rid of a lot of waste and misallocation. The problem overall with the state government is that the money is often pulled into a general fund vs. being earmarked only for one purpose. Our state lottery ticket proceeds were supposed to go directly to schools, as was tax from the casinos; only a fraction ends up in schools.

Our way of "fixing" roads is to 1) throw cold patch on potholes, which fails, then they throw more cold patch on...rinse and repeat; 2) cutting out the crumbling part and replacing with concrete; 3) shaving away part of the bad part and filling it with asphalt, which of course only lasts a year or two. Resurfacing, where they strip away old asphalt, and laying down an inch of new, also crumbles within a year or two. We have had bridges closed for months or years from chunks falling out of it. A full rebuild of the road is what needs to happen in all of these places, but the money isn't there to tackle more than a project or two every year.
 

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Please indulge me two minutes more. I'm already a wreck thinking about dealing with this. When I make the appointment ... what do I say? Do I go into the whole spiel I gave you all at first? Do I tell them another dealer said it was a factory defect? You don't have to write out an entire speech ... just some speaking points. I promise I won't bother you after this.
I would call them and tell them you have a tire wear problem and a local shop said it was an alignment issue, so you need to schedule a full alignment under warranty. You don't need to tell them anything else, unless they say you will be charged, in which case I would Do as Atwell recommends and remind them that the car is under warranty, be firm with them that they need to stand behind the warranty, and that you will call Honda Customer Service if it's going to be a problem. After all, you paid real money for a new car, and that warranty came with it. With that age and mileage it is still in warranty, and they must honor it. Also, alignment is not related to rotation or tire wear and age, so they cannot make excuses about it - alignment is a mechanical adjustment issue, and the fact that the tires show an obvious pattern means that it did not come new properly aligned. Do some tire shopping but don't buy yet. You'll need for the dealer to see the wear pattern on the current tires. Then, after they do the alignment, go get your best deal on the new tires you want. Don't buy tires from the dealer unless they can make you as good a deal as you can get elsewhere on the exact tires you want.

Some dealerships are shifty and see customers as marks, opportunities to bleed wallets for as much money as they can con them out of. Some dealers are more honest and straightforward and will treat you as the customer who already paid (when you bought the car), which is who you are. So, if the nearest local dealer acts greasy, tries to weasel out of the warranty work, don't let them. Keep us posted on how this goes, and whatever you do, don't wait. It will only get worse, and you don't want to run out of time or miles on that warranty.
 

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"Please adjust our car's alignment to eliminate the cupping/feathering they show"

Only if they show you a readout showing a significant variation from specification, and say they can't adjust, should you consider the suspension mods.

And if it is in warranty, be firm and offer to call Honda Customer Service if they don't want to do it for free.

I still advise to wait until you need new tires (as the cupping will not go away).

PS: I'm sure that the 'bankrupt' State of NJ has more potholes than VA! LOL
Shoot, a pothole like that one opened up in a residential street in Round Rock last year. When they climbed down there to take a look, they found a four-mile long cave system that undermines the entire neighborhood, which was built thirty years ago. They are still working the problem, though they've repaired the street. The entire area around here is riddled with these cave systems, though most are deeper down and many undiscovered as yet. Eventually I expect them to find dragon eggs. :giggle: We will be in serious trouble then!
 

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I don't know where your at in Virginia but I've had good luck with Checked Flag Honda in Norfolk. They provide a before alignment specs and after alignment showing the fix. Prices are comparable to most tire shops.
Personally I'd ask them to inspect tires for wear and possible alignment.
 

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Discussion Starter #20
I would call them and tell them you have a tire wear problem and a local shop said it was an alignment issue, so you need to schedule a full alignment under warranty. You don't need to tell them anything else, unless they say you will be charged, in which case I would Do as Atwell recommends and remind them that the car is under warranty, be firm with them that they need to stand behind the warranty, and that you will call Honda Customer Service if it's going to be a problem. After all, you paid real money for a new car, and that warranty came with it. With that age and mileage it is still in warranty, and they must honor it. Also, alignment is not related to rotation or tire wear and age, so they cannot make excuses about it - alignment is a mechanical adjustment issue, and the fact that the tires show an obvious pattern means that it did not come new properly aligned. Do some tire shopping but don't buy yet. You'll need for the dealer to see the wear pattern on the current tires. Then, after they do the alignment, go get your best deal on the new tires you want. Don't buy tires from the dealer unless they can make you as good a deal as you can get elsewhere on the exact tires you want.

Some dealerships are shifty and see customers as marks, opportunities to bleed wallets for as much money as they can con them out of. Some dealers are more honest and straightforward and will treat you as the customer who already paid (when you bought the car), which is who you are. So, if the nearest local dealer acts greasy, tries to weasel out of the warranty work, don't let them. Keep us posted on how this goes, and whatever you do, don't wait. It will only get worse, and you don't want to run out of time or miles on that warranty.
Thank you!
 
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