Tomorrow my crv is being returned to Honda. I've barely had it a year, it has a brand new starter motor in it, (which I haven't finished paying for), 5 new tyres at rego. I'm a bit sad to say goodbye. Anyway, the thing is that I can't get the tow ball off. I've removed the pin & that's it. Any hints? I'm a 67yo lady, with not greatly strong shoulders. Thanks, Ros.