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Goodwill AC fix on 2011

4508 Views 25 Replies 8 Participants Last post by  GreenHondaForMe
Well my AC crapped out on me today, and I'm just over the extended warranty on time, my mileage is 62,000. My service guy is going to see if Honda will do a goodwill fix. Anyone been in this situation?
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What happened? Is it the clutch?

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Not 100% sure, but I think so. No engagement at all.
Look it up on the service bulletin list - seems like I read here that there is one that will have them replace it free. I think. Worth checking first. If not, don't go to a dealer. They will charge way, way more than a regular shop will. The clutch is a relatively cheap part, a simple install, does not require draining the Freon. But definitely do use an OEM part. Here's the breakdown, with prices:

https://www.hondapartsnow.com/parts-list/2011-honda-cr-v-5dr_ex_2wd-ka-5at/a-c-compressor.html
Well my AC crapped out on me today, and I'm just over the extended warranty on time, my mileage is 62,000. My service guy is going to see if Honda will do a goodwill fix. Anyone been in this situation?
Good Luck. Same thing happened to me, A/C clutch failed, little out of extended warranty and Honda N/A told me tough shi#.
If they do that to me, it will be my last Honda, and we have been Honda folks since the beginning. My brother got one of the first Honda N600's to hit the states. I also still have my 93 Accord. We were possibly considering a HR-V, but that might change. I'll update as I know more.
If they do that to me, it will be my last Honda, and we have been Honda folks since the beginning. My brother got one of the first Honda N600's to hit the states. I also still have my 93 Accord. We were possibly considering a HR-V, but that might change. I'll update as I know more.
I still have my 4th gen....used to own two 3rd gens....now love my V

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Good Luck. Same thing happened to me, A/C clutch failed, little out of extended warranty and Honda N/A told me tough shi#.
What did you end up doing ?
Grumble....

Well, so far I haven't been able to get an answer yet, as it seems the main service guy always seems to always have something going on. He has supposedly contacted Honda, but that's all I know. I might find out something tomorrow, but... I"m not going to hold my breath. I'm not to pleased thus far. And with this model V listed as a "beware of the clunker" on carcomplaints I'm not sure what to do. :uhoh3:
Well, so far I haven't been able to get an answer yet, as it seems the main service guy always seems to always have something going on. He has supposedly contacted Honda, but that's all I know. I might find out something tomorrow, but... I"m not going to hold my breath. I'm not to pleased thus far. And with this model V listed as a "beware of the clunker" on carcomplaints I'm not sure what to do. :uhoh3:
Hopefully they get back to you soon. If the car is paid off I would just fix it and keep it. It's cheaper than having a car payment.
Well, so far I haven't been able to get an answer yet, as it seems the main service guy always seems to always have something going on. He has supposedly contacted Honda, but that's all I know. I might find out something tomorrow, but... I"m not going to hold my breath. I'm not to pleased thus far. And with this model V listed as a "beware of the clunker" on carcomplaints I'm not sure what to do. :uhoh3:
Hopefully they get back to you soon. If the car is paid off I would just fix it and keep it. It's cheaper than having a car payment.
Hopefully they get back to you soon. If the car is paid off I would just fix it and keep it. It's cheaper than having a car payment.
This is true, I just hope it doesn't start using oil, which evidently can happen.
Uncertain

If they come back with a no your out of luck, I'm seriously considering trading it off for a new Tucson. Yes they have their problems too, but at least their warranty is better. The V does have it's problems, for one it has a fair amount of rust on the A-frame, which I wasn't expecting. The transmission was giving me pretty bad torque converter shudder until I put in some shudder fix. And yes all fluids have been changed on schedule. So... I'm at a cross road as to what to do.:confused2:
Before you do, go find their forum and see what's there. You don't want to step out of the frying pan and into the fire, eh? Best of luck, and let us know what you decide.
Well it's a no go

Got my answer, no go. :bluduh: Not happy to say the least. I'm going to try a different dealership (the one I bought it from) and see if I can get anywhere there, but I doubt it. Honda will have cut the cord with me if they won't help. I'll let you guys know.
Update

Well I could never get through to my dealership that I bought it from, so I called Honda Corp. Was told there it was a no go as I'm out of the extended warranty period. was assigned a case # supposed to get a call in a couple of days, not to thrilled with Honda at this point, we will see what happens. :bluduh:
Wait, what? Let's be realistic here. Eight years old. Eight. Years. I had dealers replace both compressors on our '09s, even though it was just the clutch--I figured it was worth freshening up the whole system in both so they would have eight more years of good service. (They also went through the entire A/C system with a leak tester and replaced a couple of o-rings to seal things up completely.) Both remanufactured compressors have a 3 year/36,000 mile warranty, honored at any Honda dealer in the country, if they fail. Mine was eight model years old when I had it replaced, and the other one failed nine months later (so, nine years old)--I did not ask for, nor did I ever expect, any favors on something that was so long out of warranty.

When we had cars when I was growing up in the 70s and 80s, we were lucky if our crappy GMs would even last for eight years, rusting to pieces and running poorly by the time we were done patching them together (despite good maintenance), and usually driven to the junkyard to dispose of them with just shy of 80,000 miles on them.

No, cars shouldn't have problems, but they do. Parts fail. Things break or wear out. It's a way of life. No manufacturer of anything made on this planet has any obligation to offer free or discounted repairs once that warranty ends. (In this disposable society of ours, we aren't even expected to repair anything when it breaks--we're supposed to toss it in the trash and buy a new one.) If a manufacturer helps us out with goodwill, sure, it's a nice gesture but it's not very common at all, and certainly not so far out of warranty.

Threatening to buy other car brands does nothing--we're just trading one set of problems for another. I stick to Hondas and Acuras now, mainly because I am familiar with working on them. There are still a few commonalities between the new '88 Accord I started with, and the '09s we drive now.

Just putting this into perspective.
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Oh I hear you on the GM stuff from that time period, LOL, boy what crap it was, but I loved some of it. My biggest beef is they (Honda) know the compressors suck, otherwise they wouldn't have extended the warranty to start with. If I had close to the 100,000 I wouldn't be complaining, but I only have 62,000, that's low mileage, and a little bit of goodwill on their part because of that wouldn't hurt them. I'd be happy if they just covered the parts, or the labor. I have to say that in all of the vehicles I've owned the V has had more recalls, etc... than any of them, and I've owned about 35 cars. One thing I can count on is, if begins to use oil, I for sure will not have any resource from Honda, since they won't help with the AC. Even without all of this, the excessive rust I've discovered underneath is enough to trade it off.
I hate when that happens, and luckily, it hasn't happened to me more than a couple of times in a lifetime. Eight years is actually not a very good life expectancy for an A/C compressor, though I suppose it should be expected on a reman part. But at the price of a new one? No. Not good. Still, I would replace it only with a new OEM one. But first I'd take it to my trusted mechanic, who will tell me what the real problem is, and it may not be the compressor. If it's just the clutch or the coil those parts are $100-200 and can be replaced without unsealing the charge. Heck, it could even be just a relay. Dealerships will try to sell you a thousand dollar job to fix a twenty dollar problem if they can, because for them it's about sales, not service.

A little advice on Gen3 CR-V A/C systems (and I'd expect the other Gens are similar) - They only hold about 1.8 pounds of Freon, total, fully charged. As these things go, that is a minute amount. Now think about the fact that given that, it would take only a very small amount of leakage to produce conditions that are very hard on the compressor, such as running low enough to short cycle, etc. It would also be very easy for one of these to get overfilled, also a bad thing. So, it might be a very good idea to have the system checked every year, and any problems corrected. Then, you might be able to expect a compressor to last a long, long time. Maintenance, eh?
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