[TEL]

I hope this is the right place to post this question.

I will be selling a 2017 CRV EX-L (no navigation). I need to make sure all personal info is deleted. I see how a connected cell is deleted. Does that delete all call history, contacts, etc.? Also, how about disconnecting a Sirius account. Anything else I need to clear. I want to make sure that no personal information is left on the vehicle.

Thanks for any guidance you can provide.

 

[jbeachy]

On my phone I have downloaded copies of both the User Guide (more basic) and Owner's Manual (more detailed). I searched for reference to deleted contacts and found none, which makes me think that when the phone is unpaired they go away.

I think you could test this by unpairing and re-pairing the phone, or by turning off the phone, or by simply turning off the phone's Bluetooth while in the car; and in that state, try to find contacts on the car system. I'm pretty sure, from my experimentation, that you can't see contacts for a phone that isn't actively participating in a current Bluetooth connection.

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[jbeachy]

For Sirius XM, the subscription is unit-based, so you will need to contact Sirius and disable that unit ID from your account. You can add a new unit to your account later, or your disabled ID can be added to someone else's account after you release it.

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[TEXASCRVs]

I will be selling a 2017 CRV EX-L (no navigation). I need to make sure all personal info is deleted. I see how a connected cell is deleted. Does that delete all call history, contacts, etc.?

Not if you have imported your phonebook (what Honda Link calls your contacts). Download the User Manual and search for "import phonebook" or "clear the system" (page 399 of the 2018 User Manual, the 2017 may be on a different page). There is a procedure for clearing the system that you need to follow.

 

[krappy]

I would have thought doing a factory reset would delete all personal info, settings etc? Effectively wipe the system and restore it to as it came from the factory.

 

[jbeachy]

Not if you have imported your phonebook (what Honda Link calls your contacts). Download the User Manual and search for "import phonebook" or "clear the system" (page 399 of the 2018 User Manual, the 2017 may be on a different page). There is a procedure for clearing the system that you need to follow.

Hmm... I just tested my 2018 (Display Audio) and when no phone is connected, the phonebook and speed dial list are inactive and not selectable. Furthermore, each phone's list is separate so I can't see my wife's contacts either unless she's connected. I did import both our phonebooks.

This would seem to indicate my original thought that only contact lists from participating Bluetooth connections are visible.

Can you describe the menu system whereby you were able to see contacts otherwise?

Still, if I were selling my car, I'd certainly want to follow the procedure you highlighted to make sure the system is clear! Thanks.

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[TEXASCRVs]

I did not try this, I just quoted what the User Manual states. Could Honda be wrong? Well yes...

 

[fishycomics]

the worst that can happen is it is back to factory specs but afraid to do so.

 

[rocky]

Reset the head unit to factory and it should get rid of everything you've loaded in.

 

[TEL]

Thanks for all the feedback. After deleting the cells that were linked, I could not find any personal information at all on the vehicle. Hopefully, that did it because I sold the vehicle before I saw TEXASCRV's advice.

 

[edbarkley]

I don't believe your info is actually "imported" as I likewise don't believe there's a hard drive for storing. I think the system is just accessing your phone's data. Phone not present = no info.

 

[UMRdyldo]

I don't believe your info is actually "imported" as I likewise don't believe there's a hard drive for storing. I think the system is just accessing your phone's data. Phone not present = no info.

There is internal storage on the headunit. That's how we sideload apps with Honda Hack. The drive is small though.

 

[Scander-2017]

Anyone know how to delete garage door opener?

 

[lmaxim]

Anyone know how to delete garage door opener?

recode your door opener. I did that when someone stole our opener after breaking into the car.