[Royalralph]

This happened to me twice yesterday the info screen is black and shows a message "daLauncher isn't responding". Also say wait or retry. choosing either one just makes the message go away but the system stays black with no message. Later in the day it corrected itself FOR NOW ?? Hope this isn't going to be an ongoing thing !
Anybody else have this happen ??
There is also a video on Youtube with about the same problem but no explanation what was the problem.

 

[UMRdyldo]

Looks like a failure of the Android overlay software.

Try a factory reset of the headunit. If that doesn't fix it then off to the dealer for a software update or headunit replacement.

 

[Royalralph]

Looks like a failure of the Android overlay software.

Try a factory reset of the headunit. If that doesn't fix it then off to the dealer for a software update or headunit replacement.

It did start working again but may happen again. How do you do a Factory Reset of the Head unit ? Will it lose any information doing that ??
THANKS

 

[UMRdyldo]

It did start working again but may happen again. How do you do a Factory Reset of the Head unit ? Will it lose any information doing that ??
THANKS

1. Select Home
2. Select Settings.
3. Select System.
4. Select the Others tab.
5. Select Factory Data Reset.

You will lose all settings.

 

[williamsji]

The good news here is if a Factory reset does not solve this... you have an excellent video to demonstrate to the dealer the problem.

 

[Megan.nixole]

My car just did the same thing and it stayed like that for hours were you ever able to figure out why. Mines a 2019 and we've only had it 2 weeks

 

[Royalralph]

Mine did it one time and never did it again.....don't know why.

 

[mnestrud]

Looks like a failure of the Android overlay software.

Try a factory reset of the headunit. If that doesn't fix it then off to the dealer for a software update or headunit replacement.

Hey, we shouldn't be telling people to factory reset if they haven't rebooted as the first troubleshooting step.

Your approach will almost definitely work but if a reboot also will you'll save them a lot of time not having to set things up again.

I've replied to no less than 3 threads in the past couple of weeks with instructions on this...

Sent from my Pixel 3 XL using Tapatalk

 

[7hondas]

Looks like a failure of the Android overlay software.

Try a factory reset of the headunit. If that doesn't fix it then off to the dealer for a software update or headunit replacement.

How to do a factory reset?

 

[7hondas]

1. Select Home
2. Select Settings.
3. Select System.
4. Select the Others tab.
5. Select Factory Data Reset.

You will lose all settings.

How can this be done if none of the buttons are responding?

 

[7hondas]

Hey, we shouldn't be telling people to factory reset if they haven't rebooted as the first troubleshooting step.

Your approach will almost definitely work but if a reboot also will you'll save them a lot of time not having to set things up again.

I've replied to no less than 3 threads in the past couple of weeks with instructions on this...

Sent from my Pixel 3 XL using Tapatalk

So how is a reboot done, and also a factory reset? Bear in mind that none of the buttons on the display are functioning.

 

[williamsji]

So how is a reboot done

You push and hold down the actual physical power button until the head unit indicates it is rebooting. Takes between 10 and 30 seconds holding the button down.

So how is a factory reset done?

Simplest way would be to disconnect the battery for 10-15 minutes and then reconnect it again. You will have a light show on your instrument cluster from this, but that will self-clear once all the systems fully reboot and stabilize.

 

[7hondas]

You push and hold down the actual physical power button until the head unit indicates it is rebooting. Takes between 10 and 30 seconds holding the button down.



Simplest way would be to disconnect the battery for 10-15 minutes and then reconnect it again. You will have a light show on your instrument cluster from this, but that will self-clear once all the systems fully reboot and stabilize.

Thanks! I'll try both if necessary.

 

[Neddy]

This happened to me twice yesterday the info screen is black and shows a message "daLauncher isn't responding". Also say wait or retry. choosing either one just makes the message go away but the system stays black with no message. Later in the day it corrected itself FOR NOW ?? Hope this isn't going to be an ongoing thing !
Anybody else have this happen ??
There is also a video on Youtube with about the same problem but no explanation what was the problem.

Your CRV has a speech impediment, I would contact da seller to fix dat.

 

[7hondas]

Thanks! I'll try both if necessary.

Pressing the On/Off for 10 sec worked! Thanks!

 

[williamsji]

Your CRV has a speech impediment, I would contact da seller to fix dat.

I see what you did there.

 

[Ben92]

You push and hold down the actual physical power button until the head unit indicates it is rebooting. Takes between 10 and 30 seconds holding the button down.

The power button to start the car, or the volume control?

 

[JB in AZ]

The power button to start the car, or the volume control?

The volume control knob.