[racoon]

Did you get a copy of the Owners Manual? What does it say?

 

[ms3224a]

If you touch the button on the hatchback/trunk, what happens? Does it open?

 

[crv47]

if I touch the button on trunk it unlocks and moves about half inch then I have to lift to open

 

[ms3224a]

Here in the USA that is normal, I think.

So if you push the button on the fob it opens up all the way, no lifting involved?

 

[Monkeyman]

I don't know about the UK models but in the US, the EX (trim #2 out of 4) has a manual tailgate where you push a button to release then have to manually lift the tailgate. On the EX-L and Touring trims (top trims), there are TWO buttons. One is round and is lock/unlock ONLY. Next to that is an ovel button that will electronically open the tailgate. If you have both buttons, make sure you're pushing the right one.