[crv47]

I have just bought a 2013 crv with the electric tailgate but have been told by the dealer that it only works on the key fob or the button inside the car and not by touching the button on the boot . doing it this way means you have to open it manually is this correct

 

[racoon]

Did you get a copy of the Owners Manual? What does it say?

 

[ms3224a]

If you touch the button on the hatchback/trunk, what happens? Does it open?

 

[crv47]

if I touch the button on trunk it unlocks and moves about half inch then I have to lift to open

 

[ms3224a]

Here in the USA that is normal, I think.

So if you push the button on the fob it opens up all the way, no lifting involved?

 

[Monkeyman]

I don't know about the UK models but in the US, the EX (trim #2 out of 4) has a manual tailgate where you push a button to release then have to manually lift the tailgate. On the EX-L and Touring trims (top trims), there are TWO buttons. One is round and is lock/unlock ONLY. Next to that is an ovel button that will electronically open the tailgate. If you have both buttons, make sure you're pushing the right one.