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Discussion Starter · #1 ·
Sorry for my ignorance as I have been a Subaru driver and not had a Honda since my 2000 Civic EX coupe. I purchase a 2019 Touring AWD CRV and I am seeing things I believe are QC issues but maybe they are normal for Honda?

-Hood has debris under paint - white pearl
- drivers side roof rail has a gap at the back end. I can push down to get it to sit closer to the molding. Dealer replaced the molding for the rail still the same issue. Passenger side is fine.
- Driver door I just realized the paint on the inside exposed areas is thin, I can see the sheet metal color coming through as if needs another coat.
- welding seems to be done by a two year old, debris near weld seams and under paint.
- rear seat belt buckle there middle/ drivers side seems backwards as the passenger belt would cross the middle buckle (the one that does not remove unless you release it with something) to click in. Dealer said they checked others and it’s “normal”.

I like the car over all, I ended up with the Honda due to seat comfort on long hauls. Don’t get me wrong Subbie has their share of issues, just when comparing the 2018 Forester limited my wife has to the CRV I feel there’s better attention to detail.

Just thought I would ask opinions on what you have seen with your CRVs.

I do have an apt with the tech director about the paint and roof rail.

Thanks,
John
 

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Yep, welds done by a 2 year old.
 

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-Hood has debris under paint - white pearl

- rear seat belt buckle there middle/ drivers side seems backwards as the passenger belt would cross the middle buckle (the one that does not remove unless you release it with something) to click in. Dealer said they checked others and it’s “normal”.
Seems like the paint can be a big variable these days. All my previous Honda cars have been flawless, but our new CR-V and Accord have a few tiny paint imperfections. Just doesn't seem like the quality control of the paint process is as good as it could be.

I think Honda has a reason for doing the seat belts this way, we just don't understand why. It's been that way since the 5th Gen was released.
 

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Discussion Starter · #6 ·
Thanks. I figured with robots doing the welding there would be no issues. My subbies all came from Japan, not sure if that makes a difference or not.
 

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Like has been said before on these forums, it's always a good idea to inspect your vehicle thoroughly prior to purchase. Honda makes more than 1,000 CR-V vehicles every day, there most likely is some variation in build and paint quality, particularly since there are 3 different factories involved.

If you did an inspection and saw some quality issues, the dealer probably has 50 more CR-V's on the lot, 10 of them just like the one you are buying.
 

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Like has been said before on these forums, it's always a good idea to inspect your vehicle thoroughly prior to purchase. Honda makes more than 1,000 CR-V vehicles every day, there most likely is some variation in build and paint quality, particularly since there are 3 different factories involved.

If you did an inspection and saw some quality issues, the dealer probably has 50 more CR-V's on the lot, 10 of them just like the one you are buying.
We found one in a 4 state area.

But even then the dealer can fix many issues out of the gate. Paint thinness and bad welds would generally not be part of my vehicle inspection
 

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Yep, weld inspection is not at the top of my inspection list.......probably never will be.
 

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The Dealer Sales person brings out the car, and they go over the can not in great detail enough to say let me set the phone up, this is how this works and congrat's come back again, if you have a friend who wants one come see me....

The Dealer Sales person brings out the car you are given the opertunity right there to inspect the car with the paper work at hand called a check list, it is about three pages long. And you head in to then sign the final steps.

Guess you picked the car up late, the shop pushed you out and had no time or not even told, but this was not your first car purchase so you should have known this Lol Just too excited, we know?

The items you are noting are just some that people find down the road, If you ran your hand over the Hood is it SMOOTH?
 

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No paint or trim issues on mine (Molten Lava, Canada production). Inside edge door paint is not clear coated and shiny, but that's pretty common, certainly no gray metal showing. I look pretty closely during wax jobs and at each hand wash, and just don't see any issues.
 

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We found one in a 4 state area.

But even then the dealer can fix many issues out of the gate. Paint thinness and bad welds would generally not be part of my vehicle inspection
1 CR-V? There are 147 at my local dealer.

I've learned to look at everything, before signing. I overlooked a rear door closing issue back in 2002. Dealer never could get it fixed properly. Ever since, I open and close all things that can be opened and closed. I also check the paint, since a lot of times vehicles are touched up after some damage in transport. It's your money, though. If you don't feel the need to inspect your new vehicle thoroughly, that's cool with me.
 

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1 CR-V? There are 147 at my local dealer.

I've learned to look at everything, before signing. I overlooked a rear door closing issue back in 2002. Dealer never could get it fixed properly. Ever since, I open and close all things that can be opened and closed. I also check the paint, since a lot of times vehicles are touched up after some damage in transport. It's your money, though. If you don't feel the need to inspect your new vehicle thoroughly, that's cool with me.
I look over my new cars pretty closely before delivery, but sometimes, one is tired from a long negotiation process, and things get over looked.

Of course, I would guess that the "one" UMRdyldo was referring to was the color combo/tirm, and drive-line choice. But you knew that. :) When I bought my CR-V, I wanted the Touring 2WD in Sandstorm with Ivory interior. There was not one within 1000 miles. Today, they show just one Touring 2WD in Sandstorm, but it is in transit.
 

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Sorry for my ignorance as I have been a Subaru driver and not had a Honda since my 2000 Civic EX coupe. I purchase a 2019 Touring AWD CRV and I am seeing things I believe are QC issues but maybe they are normal for Honda?

-Hood has debris under paint - white pearl
- drivers side roof rail has a gap at the back end. I can push down to get it to sit closer to the molding. Dealer replaced the molding for the rail still the same issue. Passenger side is fine.
- Driver door I just realized the paint on the inside exposed areas is thin, I can see the sheet metal color coming through as if needs another coat.
- welding seems to be done by a two year old, debris near weld seams and under paint.
- rear seat belt buckle there middle/ drivers side seems backwards as the passenger belt would cross the middle buckle (the one that does not remove unless you release it with something) to click in. Dealer said they checked others and it’s “normal”.

I like the car over all, I ended up with the Honda due to seat comfort on long hauls. Don’t get me wrong Subbie has their share of issues, just when comparing the 2018 Forester limited my wife has to the CRV I feel there’s better attention to detail.

Just thought I would ask opinions on what you have seen with your CRVs.

I do have an apt with the tech director about the paint and roof rail.

Thanks,
John
Do you know which factory your CR-V was built?
 

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Discussion Starter · #16 ·
I did inspect the car and rejected the first. They only had 3 in my area with what I wanted. I did look the car over and never thought to feel the paint and look closely at the inside door. You can feel the bumps in the hood and the only reason I found them as I was looking for chips after driving 1.2k miles in 2 weeks for vacation. Weld job I’m find if that’s what Honda does so be it. The rail I noticed and they were going to fix it so I was fine and it was a test of how they were going to treat me.

Dealer has a good rep so just see what happens. Just have a couple more items to check next time.

Thanks,
John
 

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2017 CRV Touring - Pearl White w Black Interior
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1 CR-V? There are 147 at my local dealer.
Keep in mind... most people have a specific model, paint color, and interior they seek.. and tastes/wants/needs vary by region. In the Northern California area if you want an AWD Touring in White pearl with black interior... you will end up being on the wait list at the dealer (often behind several others) for the next arriving batch of CRVs. So much so.. that the dealer I buy from will begin listing vehicles that are still in transit for their allotment. And in this area.... unless it is a Silver 2WD LX/EX... dealers won't trade vehicles with each other for the CRV either.


I've learned to look at everything, before signing. I overlooked a rear door closing issue back in 2002. Dealer never could get it fixed properly. Ever since, I open and close all things that can be opened and closed. I also check the paint, since a lot of times vehicles are touched up after some damage in transport. It's your money, though. If you don't feel the need to inspect your new vehicle thoroughly, that's cool with me.
Yeah.. I do a fairly careful inspection of paint, fit, and finish when I pick a new Honda. With my 2017 CRV.. which was right off the truck and prepped by the dealer the day I purchased it.. the vehicle paint, fit, and finish were pristine. Of course... White Pearl paint hides a multitude of little imperfections, dirt, etc.... so I took extra time in the sunlight looking at the paint from different angles to be sure there were no scratches or other imperfections. Now.. on my wife's 2018 Accord... I rejected the first choice from the lot because the sharkfin antenna had a clear gap between the antenna and the roof... but they had 4 of the exact same model and color on the lot.. so it was easy to just pick a different one.

I will say that the paint finish on my wife's Accord (silver) was superb. Thing is.. she does a lot of freeway driving.. so it is normal for her to pick up little nicks and scratches over time. Paint is pristine only for the first month or so.. then you can start to see a tiny nick or blemish here and there on the front bumper in particular. About once a year.. I do a retouch and buff cycle on her front bumper to keep things looking good. :)
 

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Discussion Starter · #18 ·
1 CR-V? There are 147 at my local dealer.
Keep in mind... most people have a specific model, paint color, and interior they seek.. and tastes/wants/needs vary by region. In the Northern California area if you want an AWD Touring in White pearl with black interior... you will end up being on the wait list at the dealer (often behind several others) for the next arriving batch of CRVs. So much so.. that the dealer I buy from will begin listing vehicles that are still in transit for their allotment. And in this area.... unless it is a Silver 2WD LX/EX... dealers won't trade vehicles with each other for the CRV either.


I've learned to look at everything, before signing. I overlooked a rear door closing issue back in 2002. Dealer never could get it fixed properly. Ever since, I open and close all things that can be opened and closed. I also check the paint, since a lot of times vehicles are touched up after some damage in transport. It's your money, though. If you don't feel the need to inspect your new vehicle thoroughly, that's cool with me.
Yeah.. I do a fairly careful inspection of paint, fit, and finish when I pick a new Honda. With my 2017 CRV.. which was right off the truck and prepped by the dealer the day I purchased it.. the vehicle paint, fit, and finish were pristine. Of course... White Pearl paint hides a multitude of little imperfections, dirt, etc.... so I took extra time in the sunlight looking at the paint from different angles to be sure there were no scratches or other imperfections. Now.. on my wife's 2018 Accord... I rejected the first choice from the lot because the sharkfin antenna had a clear gap between the antenna and the roof... but they had 4 of the exact same model and color on the lot.. so it was easy to just pick a different one.

I will say that the paint finish on my wife's Accord (silver) was superb. Thing is.. she does a lot of freeway driving.. so it is normal for her to pick up little nicks and scratches over time. Paint is pristine only for the first month or so.. then you can start to see a tiny nick or blemish here and there on the front bumper in particular. About once a year.. I do a retouch and buff cycle on her front bumper to keep things looking good. <img src="http://www.crvownersclub.com/forums/images/smilies/smile.png" border="0" alt="" title="Smile" class="inlineimg" />
Thanks as I am OCD, this time I wasn’t. This is my first white car as all others have been silver/gray which shows issues pretty easily. Lesson learned and I know it will get beat up. Subbies paint is not the best and after 2 years I had the hood repainted as the touch up spots drove me nuts. I do search the forums for issues and the engine was the one I found the most of/

Like I said I really like the car. We will see what happens this week at the dealer. The debris in the paint is only at the hood front edge which I do have the air deflector for just need a warm day to put it on. Just nervous as I had one of the early Mazda 3’s that rusted from the inside out. This was the reason to move to Subaru.

Thanks,
John
 

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After looking a little closer, I'm not sure if these are welds or body filler.:Dunno:

Auto part Chair
Tire Auto part Wheel Rim Automotive wheel system

Tire Automotive tire Rim Automotive exterior Wheel
Auto part Vehicle Rim Car
 

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After looking a little closer, I'm not sure if these are welds or body filler.:Dunno:

View attachment 130341 View attachment 130343
View attachment 130345 View attachment 130347
All vehicle are mostly spot welded together. After they get their hot bath of zinc coating or whatever treatment you still have spaces between each spot weld that could allow water to settle in. So the vehicle gets a coating over the seams with this semi hard material. I am not sure what it is called but it looks almost like bathroom calk when you remove it, and it is not easy to remove :). This stuff keeps water from getting into the seams and it helps with any metal on metal sounds. I have seen this on all my cars going back for at least two decades.


Rob
 
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