I still use a little notebook that I keep in the glove boxes of our cars to record service actions. It hasn't failed to 'boot-up' yet! 😁Nope, which is why I keep a spread sheet on all the maintenance performed.
Yes. That was my experience earlier this year after purchasing an 08 EX w/ 57k miles. Surprisingly, a large multi-franchise dealership 5 min from my house could not access the records. I had to go to the smaller dealership 1 hr away where the car was sold new and all maintenance work performed. I showed the service advisor the title in my name, he transferred the ownership to me in their system, and then printed all maintenance records from 2008-2019. I was very happy to have them.I still use a little notebook that I keep in the glove boxes of our cars to record service actions. It hasn't failed to 'boot-up' yet! 😁
Erasure of maintenance codes is one reason we always recommend doing ALL the past fluid changes on newly-purchased used cars.
I THINK that dealer-performed service records could be obtained by a new owner, anyone know for sure?