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2017 CRV Touring - Pearl White w Black Interior
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Hmm. I actually stumbled on a YouTube 2022 CR-V review and when he was demonstrating the sunroof I saw the same scratches on that brand new one. Must be some weird thing with the new CR-Vs but I’ll double check the next time I go to the dealer.
It's clearly a bumper guard of some sort. In other words, it is meant to take the casual friction or contact damage from repeat closures of the sun shade. I bet it even has some modest give and spring to it... which means it is meant to have something pressed or rubbed up against it.

But since it bothers you so much... why have you not checked in with your dealer, instead of continuing speculative discussion in the thread here?
 

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Discussion Starter · #22 ·
It's clearly a bumper guard of some sort. In other words, it is meant to take the casual friction or contact damage from repeat closures of the sun shade. I bet it even has some modest give and spring to it... which means it is meant to have something pressed or rubbed up against it.

But since it bothers you so much... why have you not checked in with your dealer, instead of continuing speculative discussion in the thread here?
Because my dealer is 70 minutes from where I live :D As I mentioned, I will check with them the next time I go there for something else.
 

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2017 CRV Touring - Pearl White w Black Interior
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Because my dealer is 70 minutes from where I live :D As I mentioned, I will check with them the next time I go there for something else.
We live in the modern era of electronic communications, particularly with dealerships and other businesses.

Why not reach out the the sales person who sold you the vehicle, send them a photo, and politely ask if this is normal, or something you should be concerned about? And if normal, could they send you back a photo from another CRV to support said statement? I know for a fact if I reached out to my sales guy, he would respond back in a timely and accurate manner (he knows me by name, because I literally make sure all my Honda purchases are via him as my sales person). Same for a service representative (I have two I know and who know me by name where my Hondas are serviced).

You don't actually need to go to the dealer in this case, unless the part actually needs to be replaced.

Doing the above also creates a record between you and the dealer about your concern, just in case it needs to be addressed at a later time.
 

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Discussion Starter · #24 ·
We live in the modern era of electronic communications, particularly with dealerships and other businesses.

Why not reach out the the sales person who sold you the vehicle, send them a photo, and politely ask if this is normal, or something you should be concerned about? And if normal, could they send you back a photo from another CRV to support said statement? I know for a fact if I reached out to my sales guy, he would respond back in a timely and accurate manner (he knows me by name, because I literally make sure all my Honda purchases are via him as my sales person). Same for a service representative (I have two I know and who know me by name where my Hondas are serviced).

You don't actually need to go to the dealer in this case, unless the part actually needs to be replaced.

Doing the above also creates a record between you and the dealer about your concern, just in case it needs to be addressed at a later time.
Yep, you're right I'll do that.
 
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