I have a 2017 CR-V and I am having two issues that I think could be fixed with a factory data reset, but I cannot find an option for Factory Data Reset anywhere in the menu and pushing the Volume knob in for 10 seconds does nothing.
The issues are both Bluetooth related. First, when I play audio via Bluetooth, the track number it gives me is always "1," regardless of which track it actually is. Second, this morning, the head unit stopped accepting the Bluetooth connection to my phone altogether. I tried deleting HandsFreeLink from my phone's list of devices and re-adding it, but while my phone will add "HandsFreeLink" to my list of connected devices, my head unit display continues to say, "No Device Connected."
Is it possible that my car uses some other method to initiate a Factory Data Reset? Or might there be another way to solve these issues that wouldn't involve a reset?
Thank you!
Carlton
The issues are both Bluetooth related. First, when I play audio via Bluetooth, the track number it gives me is always "1," regardless of which track it actually is. Second, this morning, the head unit stopped accepting the Bluetooth connection to my phone altogether. I tried deleting HandsFreeLink from my phone's list of devices and re-adding it, but while my phone will add "HandsFreeLink" to my list of connected devices, my head unit display continues to say, "No Device Connected."
Is it possible that my car uses some other method to initiate a Factory Data Reset? Or might there be another way to solve these issues that wouldn't involve a reset?
Thank you!
Carlton