[B52]

I think I noticed it around 7000 miles. Definitely worse in cold weather. Have 24000 miles now..

 

[malelee21]

We just purchased 2025 CRV EX-L. Are 2025 models also susceptible to sticky steering issues?

Thank you!

 

[blueray142]

2025 models were not listed as "affected vehicles" in Honda's service bulletin on Sticky Steering.

 

[malelee21]

Thank you, glad we chose 2025 model!

 

[PHG]

2025 models were not listed as "affected vehicles" in Honda's service bulletin on Sticky Steering.

Thanks for the info. Mine is going in this week for the TSB. This is a large dealership and the Service writer was caught off guard. No clue on this TSB and I will be the first one to get it done.

 

[PHG]

Apparently , there is a revision to this TSB(24-052) just today and no parts are available at this time. I believe it could turn into a recall. My dealer said all 23/24 CRV'S on the lot are a stop sale at this point. Opened up a case with Honda. Waiting to hear back

 

[jwgsgg]

FYI:

Recalls | NHTSA

Use our VIN lookup tool to check for recalls on your car, or search by make and model. Also, get recall information on car seats, tires and equipment.

www.nhtsa.gov

October 3, 2024 NHTSA Campaign Number: 24V744000
Difficulty Steering from Steering Gearbox Damage
Difficulty steering can increase the risk of a crash.
NHTSA Campaign Number: 24V744000
Manufacturer Honda (American Honda Motor Co.)
Components STEERING
Potential Number of Units Affected 1,693,199
Summary
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters are expected to be mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
28 Affected Products
2 Associated Documents
Copy Link to Information

 

[jwgsgg]

I just received an update from the dealer that they had an estimated delivery date of last week of March or first week of April (8 - 10 weeks).

The dealership finally got the parts in an replaced the steering gear box and EPS on June 12. No issues after that.

I just received an email notifying me of a safety recall :

NHTSA Recall ID Number :​	24V744
Manufacturer :​	Honda (American Honda Motor Co.)
Subject : ​	Difficulty Steering from Steering Gearbox Damage

 

[Chupacabra]

This is all it says on the Carfax site: QJT 2023-25 CR-V EPS Grbx Greasing Saf Rec

No NHTSA number available yet.

Guessing by abbreviation it's an Electronic Power Steering Gearbox issue pertaining to grease

If this is already posted, please feel free to delete but I didn't see anything yet.

Found this also from today:

Honda and the National Highway Traffic Safety Administration (NHTSA) are issuing a recall affecting nearly 1.7 million cars and SUVs in the United States over a steering issue that may increase the risk of a crash.

The recall involves 1,693,199 Honda vehicles of 2022 to 2025 models. That includes certain types of the following models:

Honda Civic
Honda Civic Type R
Honda CR-V
Honda HR-V
Acura Integra
Acura Integra Type S
According to the NHTSA report, the recall stems from an improperly produced steering gearbox worm wheel, causing excessive internal friction in the vehicles. That friction can cause a feeling of "sticky feeling" when turning the steering wheel.

"Increased friction between the worm gear and worm wheel can increase steering effort and difficulty, increase the risk of crash or injury," according to the NHTSA report.

 

[leerandall]

Here's a little more info:

Honda recalls nearly 1.7 million vehicles for steering problem that could lead to crashes

 

[PHG]

The dealership finally got the parts in an replaced the steering gear box and EPS on June 12. No issues after that.

I just received an email notifying me of a safety recall :

NHTSA Recall ID Number :​	24V744
Manufacturer :​	Honda (American Honda Motor Co.)
Subject : ​	Difficulty Steering from Steering Gearbox Damage

Did you have separate problem because the recall does not state a total EPS replacement. I also was informed today my dealer requires a inspection before the recall is perferformed. Whats with that?

 

[PHG]

Update- I guess if the dealer has parts available -you bring it in and they run a Diagnostic on it. There should be a code stored . Then they replace it.

 

[Lis7]

Here is the link to the relevant NHTSA Safety Recall Report:
https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V744-4093.PDF

Description of Defect: "Due to an improperly produced steering gearbox worm wheel, the wheel can swell during use, reducing the grease film thickness between the worm wheel and worm gear. In addition, the worm gear spring preload was set improperly high, increasing the sliding force between the components. As a result of the reduced grease film thickness and increased sliding force, friction between the worm wheel and worm gear increases."

Safety Risk: "Increased friction between the worm gear and worm wheel can increase steering effort and difficulty, increasing the risk of a crash or injury."

Cause: "Due to an insufficient annealing process and high load single unit break-in during production of the worm wheel, environmental heat and moisture may cause the worm wheel teeth to swell during use, resulting in the increase of the worm wheel teeth pressure angle. This leads to higher surface pressure and a reduction of grease film thickness, increasing the friction between the worm wheel and worm gear. In addition, the preload of the worm gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering."

Remedy: "Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to an authorized Honda dealer. The dealer will replace the worm gear spring with an improved part and redistribute or add grease. Owners who have paid to have these repairs completed at their own expense may be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA."

There is additional information in the SRR linked above; just including some highlights in this post.

- Lis

 

[B52]

Had this done on my 2023 Sport Touring last month. Sticky steering is all gone. I do have concerns as to the duration of this fix since the worm gear itself may at some later point be subjected to the swelling defect again.

 

[Chupacabra]

Thanks for the additional info. Have not noticed anything weird with the steering on our 2024, but at least we know now to be aware of it.

 

[shelbyluzzi]

I have a question for those who have just recently gotten their recall taken care of with just the worm gear box being replaced and greased and not having their steering rack replaced. Has anyone noticed after getting it fixed, that everything was back to running smoothly? I just had the recall on my 23 CRV done today (steering rack was NOT replaced) and now it seems worse than it did before bringing it in. I’m noticing the steering wheel has slight movement on its own now which it wasn’t doing before.

 

[jwgsgg]

Did you have separate problem because the recall does not state a total EPS replacement. I also was informed today my dealer requires a inspection before the recall is perferformed. Whats with that?

I had a problem with making a slow turn (lane change) after travelling straight at highway speeds. The steering would 'stick' and require a couple of oz force to push past. See post #19 above - https://www.crvownersclub.com/posts/1837724/ for the description. I was fully prepared to jump through hoops with the dealer but they roatetd the tires and, when that did not resolve the issue, agreed that there was a problem.

 

[Scaggs]

I have a question for those who have just recently gotten their recall taken care of with just the worm gear box being replaced and greased and not having their steering rack replaced. Has anyone noticed after getting it fixed, that everything was back to running smoothly? I just had the recall on my 23 CRV done today (steering rack was NOT replaced) and now it seems worse than it did before bringing it in. I’m noticing the steering wheel has slight movement on its own now which it wasn’t doing before.

I had the entire gearbox replaced back in September, since then, three road trips totaling 4K miles and works great. Two prior times to the dealer resulted in minor improvements, but not a complete fix. I'm not sure what they did on those first two visits, but I could tell something was worked on. After reading the recall notice, I wondered how a spring and grease will result in a complete fix.

 

[PHG]

I think I will wait until my November letter comes to have it done. Give dealers time to get comfortable with the repair process and have enough parts in the supply chain. My car does it but its very slight and doesn't always do it at this point.

 

[shelbyluzzi]

I had the entire gearbox replaced back in September, since then, three road trips totaling 4K miles and works great. Two prior times to the dealer resulted in minor improvements, but not a complete fix. I'm not sure what they did on those first two visits, but I could tell something was worked on. After reading the recall notice, I wondered how a spring and grease will result in a complete fix.

What was happening that you took it in twice? I’m going to be mentioning this when I bring it in to get my clock spring replaced. (Separate issue)