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Reflections on the quality of the CR-V forum

18K views 113 replies 37 participants last post by  421800  
#1 ·
I’m relatively new to the CR-V forum but, in the short time I have been here, I think I’ve noticed a bit of a decline in the quality of conversations. As a long-standing Honda owner, I’m genuinely surprised by that, because in all my other dealings with Honda owners I’ve generally found them to be an enthusiastic, intelligent, thoughtful, mild-mannered and sometimes very knowledgeable bunch.

This CR-V forum seems to be dominated by north Americans (it’s an important market for Honda) and, rather too often, the tone seems to be angry, aggressive or just ill-informed and ignorant. Examples include:
  • People who can't achieve 25mpg in a CR-V hybrid (the model that I happen to have) and immediately blame everything apart from the fact that they live up a mountain at minus 20degC and are evidently disinterested in learning how their car works or how to drive efficiently.
  • Long, opinionated and ill-informed “technical” monologues, incorrectly explaining how the Continuously Variable Transmission works on a CR-V hybrid (the Hybrid does not have a CVT), or how use its “paddle shifters” (the hybrid doesn’t have those either).
  • New owners who bought their car having done little research, and who have seemingly come to the forum solely to demolish every feature of their CR-V, as a way of justifying their mistake and preserving their own self-belief. If you really don’t like CR-Vs, then I’m not sure that screeching angrily at other owners is going to help!
================​

In contrast, other forums that I’m on (classic Alfa Romeo, Honda CR-Z, Honda Insight) are notable for their much more empathetic and respectful tone, and for having a higher proportion of contributors with a real depth of knowledge and expertise that they offer freely and generously - presumably out of a selfless desire to assist others.

At best, a car forum is a place for like-minded people to chat, enthuse, learn, laugh, and to help each other where we can. On a good day, the CR-V forum undoubtedly achieves that - but maybe too often it seems to struggle.

So it’s down to each of us to play our part, to improve the tone and quality of our discussions, and to help ensure the forum feels like a good place to be.

Of course, you are most welcome to disagree with me. All I ask is that you try to do so respectfully, thoughtfully, intelligently – and preferably without screeching and ranting! :)
 
#2 ·
I agree with you I have been a member for over a year after I placed my order for my CRV
I have found this forum a great help and most of the members have been very helpful
But just lately it seems to used by a few to cause as much trouble as than can
If you have bought a car you don't like sell it and move on eslewhere
All cars have things you don't like I am happy with mine it has things I don't like but I did now about them before I bought mine
 
#3 ·
New owners who bought their car having done little research, and who have seemingly come to the forum solely to demolish every feature of their CR-V, as a way of justifying their mistake and preserving their own self-belief. If you really don’t like CR-Vs, then I’m not sure that screeching angrily at other owners is going to help!
You have written a fabulous post - nothing to disagree with at all :)

Lately, there has been a welcome influx of many Hybrid, in particular - and of course, thats where many discussions seem to have negative overtures recently.

Critique is fine if justified. I know in one particular thread, a recent Hybrid owner has been asked more than once if they had a test drive before buying and no response has been forthcoming to that.

So like you say, its hard for others to help when information isnt proffered.

Other sections (Gen 1-4, and even Gen 5) seem to be operating just fine. But all it takes is one chain of bad discussion to label everything bad - inherently, I see a LOT of great stuff on this site - US-bias aside.

All I would say @Alfettaman is not to let the recent spate of Hybrid-related negativity push the view that the entire site is tarnished. Far from it.

But I do agree that it would help if those that join up to whine about the CR-V due to their own failure in not doing research prior to buying, be humble enough to admit their own failings before lambasting the car. End of the day, people choose the car, not the other way around - and some of the recent members to this site, particularly in Hybrid-land would do well to remember that, otherwise the help you seek simply wont arrive from forum members if all you do is project negativity and rant.

And if you are reading this - you know who you are.

😎
 
#4 ·
You have written a fabulous post - nothing to disagree with at all :)
......
All I would say @Alfettaman is not to let the recent spate of Hybrid-related negativity push the view that the entire site is tarnished. Far from it.
😎
Thank you, and I agree with you entirely: my view of the forum is (of course) solely from the perspective of a CR-V hybrid owner, so it is quite possible that I have witnessed a disproportionate amount of negativity/ranting compared to some other groups of forum users!

Indeed my brief forays into other (non-hybrid) sections would seem to support your observation: the vast majority of conversations on the site are well-mannered, rational, respectful and thought-provoking. I guess that's what makes the relatively small proportion of ranty/angry stuff look even more out of place and disappointing.

I like and value this forum, so I want to see it continue to develop and improve. One way to do that is for each of us to spend a moment reflecting on our own attitude and tone, and the way that we choose to use the site...
 
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#7 ·
I agree. It seems that a small minority are prepared to make themselves look ridiculous, ignorant and opinionated - rather than simply saying "Sorry - I was wrong!" or "I never really understood that - thank you for explaining". If we can accept that each of us has a unique set of knowledge, experience and perspectives, then we'll be able to welcome each other's help and advice, rather than feeling threatened by it.

There's a curious irony here: people who just try to look clever, rarely learn. And people who are keen to learn, usually look clever...
 
#10 ·
I agree generally
Ive been on forums since 1999 and this one is by far near the bottom.

people posting youtube clips instead of answering, threads getting moved into oblivion etc

on the flipside the crv is a mega seller so there are tons of people who buy google an issue and post here or reddit then never come back.

so while your other forums were smaller brand niche vehicles the crv isnt the modding one

also its mostly us because well we buy more of them

look at civicx in terms of volume but u have type r down to base trims discussing mpg, mods, ktuner, wheels n suspension
The crv has limited aftermarket, not many people doing anything to them but driving n complaining about mpg or dead batteries.
 
#11 ·
As I write: 20 post later. Forums are never going to be your way, Please to all learn how to use the Quote, reply, and the Forum, if you are going comment be on your best behavior, this is the WWW World wide web. not a North America Site. that said we the staff thank you
 
#12 ·
There does seem to be a new and boorish corner of the hybrid section. As others have already commented, the behavior doesn’t really seem to be common across the entire CR-V forum. It often seems to come from new CR-V Hybrid owners who didn’t bother to learn about the vehicle before purchase and don’t wish to learn afterward.

I’ve found the “Ignore” feature to be quite useful — click on a member and select “Ignore” on their profile page. The site magically returns to the one I joined 10 months ago.
 
#15 ·
I’ve found the “Ignore” feature to be quite useful — click on a member and select “Ignore” on their profile page. The site magically returns to the one I joined 10 months ago.
That's a really neat feature that I didn't know about - thank you! 👍
 
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#13 ·
You make some good points. A good thing to think about before any post: Is this going to help someone, or it it just expressing my opinion?
I have been absolutely thrilled with my hybrid, it's lived up to all my expectations, which were tempered by research before buying it.
Funny, I do live at 6200 feet, and -20C is common, but I understand the implications of both.
(I do get some of that potential energy back if I drive down to the "Mile High City")
Your point about the hybrid not having a CVT is certainly correct, but someone needs to explain it to Honda, whose ads still say it has an
"eCVT", which doesn't clear up the confusion for many.
I also found the dealers (at least the three I talked to) are not well informed about how the hybrid works. I wound up explaining some things to them.
It's certainly not surprising this forum is dominated by North Americans, it's the largest market for the CR-V.
 
#14 ·
You make some good points. A good thing to think about before any post: Is this going to help someone, or it it just expressing my opinion?
I have been absolutely thrilled with my hybrid, it's lived up to all my expectations, which were tempered by research before buying it.
Funny, I do live at 6200 feet, and -20C is common, but I understand the implications of both.
(I do get some of that potential energy back if I drive down to the "Mile High City")
Your point about the hybrid not having a CVT is certainly correct, but someone needs to explain it to Honda, whose ads still say it has an
"eCVT", which doesn't clear up the confusion for many.
I also found the dealers (at least the three I talked to) are not well informed about how the hybrid works. I wound up explaining some things to them.
It's certainly not surprising this forum is dominated by North Americans, it's the largest market for the CR-V.
Your 'is this going to help anyone?' question is a great one.

Like you, I am delighted with my hybrid, but I sometimes feel that I don't recognise it as quite the same car that I read about on this forum: slow, noisy, dreadful mpg, parasitic battery drain, etc. Did I get the only good one that Honda made? Maybe part of the issue is that people are most likely to go onto car forums when there's a problem, but are much less likely to post that their car has been faultless for a whole year, or that they've just had a great drive in it.

Apparently, the eCVT label is a marketing thing. My dealer told me that the CVT concept is increasingly (kind of) understood by a lot of motorists, but Honda thought that the 'direct drive' (from either electric or Atkinson motor) was too novel and alien for most to grasp easily - so they stuck with the 'eCVT' label. It does at least differentiate it from a manual/stick shift, and also from a conventional automatic - even if it fails to describes how the drive system actually works!

When the dealer was handing my new CR-V hybrid over to me, they pointed at a filler cap under the bonnet and said "That's for the engine coolant". I replied, "No, it's the inverter coolant: this one over here is for the engine coolant". Their response? "What's an inverter...?" :)

Sounds like we've both had to tell our dealer how some of it works!
 
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#17 ·
Think its fair to say we're all adults, from different parts of the globe and thus, perspective can often be lost in translation - quite a few times I have seen people take umbrage with what I say but the phrases I use are coloquially used in England.

Never any malice behind it.

That said, no forum anywhere, whether automotive or healthcare is going to be perfect. Its only as good as the people are and the content therein. Thats where Moderators have the thankless task of trying to balance information versus insults, misinterpretation and possible offensive material.

No one is perfect - therefore, as I said upthread, I think this place is great. Its only within the last few days that I have noticed a serious deterioration of discussion limited to the Hybrid section due to new members/owners. That is not replicated elsewhere on this site and nor should that be a barometer of what this club represents.

We're here because we own, or have owned a Honda CR-V or still hold a flame for it - that above all should be the decisive factor in engagements I feel. I know I have made mistakes here and I fully take on board the critique and hold my hands up to it.

High time some of those folks spoiling the Hybrid area take the same degree of responsibility and say it publicly like I have. :) 👌
 
#18 ·
Think its fair to say we're all adults, from different parts of the globe and thus, perspective can often be lost in translation - quite a few times I have seen people take umbrage with what I say but the phrases I use are coloquially used in England.
You can get yourself in trouble. An Aussie friend of mine once told an American lady he would "stop by and knock you up in the morning".
He didn't expect the reaction he got.
Funny thing is, those two eventually got married.
It always astounds me that hybrid vehicles can elicit political responses. Someone told me that "Only a Pelosi supporter would drive a hybrid".
Both untrue and irrelevant.
There are plenty of political forums on the internet, I don't want to see this turn into one.
 
#20 ·
...

Of course, you are most welcome to disagree with me. All I ask is that you try to do so respectfully, thoughtfully, intelligently – and preferably without screeching and ranting! :)
Well put, @Alfettaman

One thing I encourage all members to adhere to:

"Disagree with the idea, not the person"
 
#114 ·
Well put, @Alfettaman

One thing I encourage all members to adhere to:

"Disagree with the idea, not the person"
Ain't that the truth. When posters default to making personal comments instead of discussing the actual subject, it means they can no longer support their argument with facts, figures and logic.

The CRV is a mainstream, uncontroversial, very popular car that doesn't provoke disproportionately strong emotions. Perhaps as the result of this the CRV Owners Club is fairly even-keeled forum.
 
#22 ·
So here I am. Who wants to buy me the latest Hybrid, or an old CRV. I will be more than happy to:

See One, Do One, Teach One. And continue to help, Hey wait I been doing that since Ownership. and no longer an owner but with a CRV.

AKA Roadster.
 
#26 ·
There are several possible reasons for why discussion turns sideways and into ad hominem. Some people could be misdirecting certain emotions.... So too, when someone asks a question, they should not be berated or spoken to without respect. Some people come to these forums to learn -- and may lack information about how something works.

I agree that we should all be a bit more cognizant of each other's viewpoints.
 
#28 ·
Some people come to these forums to learn -- and may lack information about how something works.
This is likely more common with the hybrids. Nobody learned how a hybrid works at their grandfather's knee, but plenty of people have worked on gas engines since adolescence.
People can be reluctant to admit ignorance, but this forum is the one place they should be willing to say "I don't know (yet)".
 
#30 ·
One additional thought.

We all have probably experienced one of the worst years in our lives. In many areas of the world, it is improving, in others not so much. This stress can cause people to sometimes act or write things with a short fuse.

I also encourage members to read what they have written here, and look at it as they are reading it for the first time...before clicking on the "Submit", or "Post reply" button. Try to understand how it will be received/interpreted by the reader. Remember, differing opinions presented in a logical and non-accusing format are good for learning and discussions.

We call this a "club" because we want to be different than other forums. Let's all try our best to work together to make this the BEST club/forum on the internet.

JB
 
#33 ·
One additional thought.

We all have probably experienced one of the worst years in our lives. In many areas of the world, it is improving, in others not so much. This stress can cause people to sometimes act or write things with a short fuse.

I also encourage members to read what they have written here, and look at it as they are reading it for the first time...before clicking on the "Submit", or "Post reply" button. Try to understand how it will be received/interpreted by the reader. Remember, differing opinions presented in a logical and non-accusing format are good for learning and discussions.

We call this a "club" because we want to be different than other forums. Let's all try our best to work together to make this the BEST club/forum on the internet.

JB
Agreed!(y)
 
#34 ·
These SUV's are amongst the best selling in the market, therefore the minds behind the keyboards will be of all shapes and sizes.
All you have to do is simply Not respond to threads that enrage you, it takes two to tango. You keep adding fuel to the 🔥, then you keep seeing it. Let it die off.

a Positive AND a Negative is needed for a circuit to function.

You can't please everyone in this 🌎
 
#35 ·
These SUV's are amongst the best selling in the market, therefore the minds behind the keyboards will be of all shapes and sizes.
All you have to do is simply Not respond to threads that enrage you, it takes two to tango. You keep adding fuel to the 🔥, then you keep seeing it. Let it die off.

a Positive AND a Negative is needed for a circuit to function.

You can't please everyone in this 🌎
A post when worded carefully should not enrage a reader, that's a problem as well!
 
#36 ·
Oh, the irony... I just went to respond to the thread at Fuel Pump recall only to find the discussion had been shut down. Here was my reply:

I'll take the credit for, good or bad, stirring the pot on this old thread. I came to CR-V Owner's Club with info that I received a Carfax email about my CR-V (2019 EX-L). Early notice of Honda Fuel Pump Motor Safety Recall for... I didn't claim it affected anyone else. I thought I made it clear that it wasn't on the NHTSA nor Honda sites yet. That thread was quickly called "old news" and closed. I replied back, asking why the new possible recall was called "old news" and that comment got merged with this older thread from months ago, even though I was asking about a new recall... so new it wasn't on the NHTSA nor Honda sites yet.

As the days passed, the new recall then appeared on NHTSA and the Honda recall sites. Some are affected. Some aren't. But the recall I posted about originally is NOT the original recall the original OP posted about months and months ago. This is an entirely new campaign.

My original (and current) intent of sharing that I had received the Carfax email was to 1) inform others of a potential recall and 2) find out if anyone else was aware of it. Sometimes there are "known issues" with a vehicle and finally a company gets around to a recall. I searched and didn't find anything significant, other than the prior recall, which didn't affect the CR-Vs. I also thought it was odd to receive a Carfax email with no other "official source" info, ie NHTSA nor Honda. As we now know, Honda put the info out to their dealers days before the Carfax email.

Feedback is a gift. What did I learn? Just as I was quick to post about the Carfax notification, others were quick to shut it down. Perhaps we all could have waited a little longer before posting/responding.

I'm not looking for a huge "thank you for sharing that." As @JB in AZ said, many of us are just here to help, and also to learn. But when we're shut down and told third parties shouldn't be sharing info, only Honda, then you have to ask yourself why even have a CR-V Owner's Club.

As @rocky 's signature block says "Always treat cars with mechanical sympathy and take care of them properly. Treat people better." Thank you to all here (users, moderators, visitors) who are here to do that and help others. We appreciate your service.
-------------------------
@airgas1998 my CR-V was built Jan 19 in Indiana
 
#39 ·
Oh, the irony... I just went to respond to the thread at Fuel Pump recall only to find the discussion had been shut down. Here was my reply:

I'll take the credit for, good or bad, stirring the pot on this old thread. I came to CR-V Owner's Club with info that I received a Carfax email about my CR-V (2019 EX-L). Early notice of Honda Fuel Pump Motor Safety Recall for... I didn't claim it affected anyone else. I thought I made it clear that it wasn't on the NHTSA nor Honda sites yet. That thread was quickly called "old news" and closed. I replied back, asking why the new possible recall was called "old news" and that comment got merged with this older thread from months ago, even though I was asking about a new recall... so new it wasn't on the NHTSA nor Honda sites yet.

As the days passed, the new recall then appeared on NHTSA and the Honda recall sites. Some are affected. Some aren't. But the recall I posted about originally is NOT the original recall the original OP posted about months and months ago. This is an entirely new campaign.

My original (and current) intent of sharing that I had received the Carfax email was to 1) inform others of a potential recall and 2) find out if anyone else was aware of it. Sometimes there are "known issues" with a vehicle and finally a company gets around to a recall. I searched and didn't find anything significant, other than the prior recall, which didn't affect the CR-Vs. I also thought it was odd to receive a Carfax email with no other "official source" info, ie NHTSA nor Honda. As we now know, Honda put the info out to their dealers days before the Carfax email.

Feedback is a gift. What did I learn? Just as I was quick to post about the Carfax notification, others were quick to shut it down. Perhaps we all could have waited a little longer before posting/responding.

I'm not looking for a huge "thank you for sharing that." As @JB in AZ said, many of us are just here to help, and also to learn. But when we're shut down and told third parties shouldn't be sharing info, only Honda, then you have to ask yourself why even have a CR-V Owner's Club.

As @rocky 's signature block says "Always treat cars with mechanical sympathy and take care of them properly. Treat people better." Thank you to all here (users, moderators, visitors) who are here to do that and help others. We appreciate your service.
-------------------------
@airgas1998 my CR-V was built Jan 19 in Indiana
@dntboles Thank you for finding an appropriate place to respond, after the other tread was closed.

I truly believe that your intentions were honorable. "Stirring the pot"? NAH! We DID have members doing that a few years ago, but personally, I think we have a great bunch of members!

One of the factors that hits me in the head here, The Press! They sure do love to sensationalize things! CR-V owners see a headline something like " BIG CR-V fuel pump recall" What to they do? Some panic! IF it was an issue that was anywhere near panic worthy, Honda would already have been in contact with the owners involved, or The Press would be shouting to stop driving your cars! It has happened! I won't disclose the manufactures, but owners were told to park them outside, not in a garage, and to not drive them until they could be repaired! TRUE!

Anyway, thanks again @dntboles!
 
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#37 ·
Well said @JB in AZ . I've always written that we need to say in writing the way we would talk to each other face to face over dinner. We're in this CRV thing together. Like family. Its been a very tough year for many people. Right now people are stressing out as well over other personal reasons like getting Vaccines.
 
#38 · (Edited)
I've got a Gen 2 V, so I really haven't been on the hybrid forums. But the interactions that I've had have all been pretty positive. It's unfortunate if some of the forums have such a negative tone as some have described.

I'm not a daily user. I usually log on once a week or so and look through the new posts to see if there's anything I can possibly help with. And I have started a few threads when I stumbled upon something elsewhere that I thought would be useful for others, and when I have been stuck with a problem I haven't been able to diagnose.

I try to keep things respectful. I understand that there are members here with all levels of experience and expertise in different aspects of our Vs. My 2005 has been pretty reliable and it's the only Honda I've owned, but I've done work on several components and I've been working on my other cars for almost 50 years. Some things I consider myself pretty knowledgeable about. But other problems that occur more rarely, I may not have encountered, and I almost always find someone here who can point me in the right direction.
 
#40 ·
This CR-V forum seems to be dominated by north Americans (it’s an important market for Honda) and, rather too often, the tone seems to be angry, aggressive or just ill-informed and ignorant.
I dont think @Alfettaman was singling anyone out specifically - rather, highlighting the recent negative remarks re the CR-V Hybrid from new owners etc.

Afterall, this is a global forum - thats how I like to see it.

👍
Sure looks like singling out North Americans.
 
#42 ·
I disagree. There are two distinct statements:

  • This CR-V forum seems to be dominated by north Americans
  • rather too often, the tone seems to be angry, aggressive or just ill-informed and ignorant.

Had the text said: "rather too often, the North American tone seems to be angry, aggressive or just ill-informed and ignorant", then I would agree with you.

In the British vernacular, this statement would not impugn those of the US, even if it appears to you/others as doing so.

Rather, I am highlighting how things, such as this, can be misinterpreted and as such I wholly defend @Alfettaman's post as being neutral and not singling anyone out.
 
#41 ·
@JB in AZ Thank you! I know which manufacturer had the "park outside" recall. My son's girlfriend was visiting and I was helping to troubleshoot a soft brake pedal. Then I found the recall, which had been out or quite a while but not fixed on her car. We got the recall done the next day, then continued on from there.

Yes, the press is out to sell and in this case I'm glad to read that although there's a recall, it isn't causing crashes and injuries/deaths. I remember years ago some Honda owners (non-CR-V) getting spun up over a recall and how Honda shouldn't have issues. ALL cars have issues. Despite having multiple recalls on my various vehicles, Honda has taken care of them pretty well, IMHO. Even when were in Italy, with a US-spec Ody, they shipped the parts to an authorized repair facility who performed the recall, so we could ship it back to the US.

I also enjoy reading about some of the other differences between US and world-wide CR-Vs. Potential buyers could watch a YouTube video review and then be disappointed we don't have a HUD in the USA, or a diesel option.
 
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#45 ·
I wouldn't want to see UK owners isolated in any way.
But there are certainly issues that pertain to the UK more than other markets.
I think a "UK-only Issues" forum would be OK, as long as it was explained that if a matter concerns more than just the UK market it should go in the general forums.
An example might be diesel issues. Most Yanks have no interest in diesels if they aren't in pickup trucks or semis.
But that might want to go into a "Diesel" forum, as a lot of countries other than the UK have a lot of diesels.
Another thing that might help is to get a popup when you post that says "Are you posting in the correct forum?" With a list of other forums that could be selected, thus sending your post to that one. That would require some server side work though.
 
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#44 ·
When I studied social theory as an undergrad, I found that we all have certain 'spheres of influence' that affect the way we communicate and function in the world. Interestingly, Covid-19 brought about a novel sociological perspective, as well as stressors. Whether you are from the US, UK, or any other place, we are all going through the same situation....
 
#48 ·
I appreciate seeing posts and perspectives from other regions.

I’ve posted before that my own experiences and driving style seem more like those who’ve posted in the UK. It’s unusual for me to drive at speeds greater than 70 mph — not due to timidity but traffic. This afternoon I spent a couple of hours in a “70 mph” zone with the AVAS pedestrian alerting sound often happily singing along to my music.

@Cipo80 hasn't posted in a while, I think, but he was one of the first I saw sharing his experiences with the CR-V hybrid. And, of course, the European (+ UK) markets got the hybrid model one year before North America.
 
#49 ·
I appreciate seeing posts and perspectives from other regions.
While I dont speak for all UK members, I am sure they too like to see the perspectives of the dominant US owners too - if only to compare and see differences et al, but also see those things which are common too.

Afterall, its ownership of the CR-V that brings all corners of the globe here :) (Unless a person is a flat earther....)
 
#51 ·
I’m happy to pick and choose what to read. It’s interesting to watch a thread develop with opinions added, it’s then we start to learn and question our own ideas and thoughts. I’ve only been on this Forum a very short time and so far have been impressed with the input and helpful information offered.
”Keep Calm and Carry On”
 
#52 ·
Personally speaking, I'm delighted that the site has several active UK members - I know theres a couple of FaceAche groups dedicated to the UK CR-V "forum", but as a platform, FaceAche is (insert desired expletive) and this forum format is far more functional, easier to use and also because its not FaceAche. :)
 
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