Welcome to the CRVOC forum. Many fine folks here from around the globe.
Click on your avatar in the upper right hand corner, —> Account Settings, —> Vehicle Details. Complete for your vehicle, then hit Save. In this manner, that vital piece of information automatically appears whenever you post.
With 6 generations of the V on the road today, knowing the year & trim level of the vehicle in question helps those asking & those willing to respond.
The Weber University site is a great resource. I highly recommend it while doing any research into vehicle problems.
With regards owning a hybrid & towing a trailer, consumers of these vehicles are on a learning curve in that one of the trade-offs for better mileage may be functionality loss. As you have indicated, towing was not a factor in your original determination to purchase a hybrid. You purchased your vehicle for the 95-98% of the time you'll be using it, as almost all people do. For those special needs situations, renting an appropriate vehicle is always an option.
Keep on enjoying your new vehicle.