Not my second repair / replace but an ongoing saga w/ Honda...
First reported to local dealer in 2018 but they said they couldnt replicate when it was left o'nite for service.
I didn't use it much 2020 & 2021 due to little travel due to Covid
Started making more noise more frequently in Nov - made recordings and took them to local dealer.
I was told now out of extended 7 Yr drive train warranty (although only 43,000 mi) and I should contact Honda Cust Svc if I didn't want to pay their est $800 - $1,000 US$ for R&R.
I filed a case early Dec - lots of back & forth sending service records. I was requested to take it to another slightly more distant Honda dealer for confirmation.
Just heard that they & Honda agreed and would pay 1/2 of the $440 cost to repair.
I have also heard of others needing timing chain after getting onto the VTC replacement but no details other than anecdotal posts.
I thought I read than initially Honda was simply replacing with same VTC but also thought / recall reading about a redesign that was supposed to eliminate the problem??
Interested to know more if others have specifics
Don
I didn't mention but being frustrated when dealers couldn't reproduce the sound (or that was their story - could tell) I started making video / audio recordings of start-ups with very clear clatter. I think that was part of the reason for finally settling and offering to at least pay half.
Tip: if you make recordings best to do it under the hood rather than in driver seat. It takes a helper to start it up but the sound is much more pronounced with hood open and outside.
After more reading I have an additional question for those that have had the repair done.
I understand many have had the noise return after having the VTC replaced.
I now see that there were 2 different part #s used for replacement.
Initially the defective VTC was replaced with an identical VTC P/N 14310-R44-A01 per the early TSB
The later TSB calls for a different P/N 14310-R5A-305
Has anyone that had the later / redesigned P/N installed had a subsequent failure or noise return?
Not my second repair / replace but an ongoing saga w/ Honda...
First reported to local dealer in 2018 but they said they couldnt replicate when it was left o'nite for service.
I didn't use it much 2020 & 2021 due to little travel due to Covid
Started making more noise more frequently in Nov - made recordings and took them to local dealer.
I was told now out of extended 7 Yr drive train warranty (although only 43,000 mi) and I should contact Honda Cust Svc if I didn't want to pay their est $800 - $1,000 US$ for R&R.
I filed a case early Dec - lots of back & forth sending service records. I was requested to take it to another slightly more distant Honda dealer for confirmation.
Just heard that they & Honda agreed and would pay 1/2 of the $440 cost to repair.
I have also heard of others needing timing chain after getting onto the VTC replacement but no details other than anecdotal posts.
I thought I read than initially Honda was simply replacing with same VTC but also thought / recall reading about a redesign that was supposed to eliminate the problem??
Interested to know more if others have specifics
Don
Update...
Just picked up the CRV and finally pleased with the outcome.
The dealer I ended up going to at Honda Cust Svc request was not my local dealer and nobody will comment why. Bottom line they (Svc Mgr) did a great job of communicating with me and keeping me informed throughout the process.
He is also the first Honda employee that admitted they have replaced their share of VTCs and he just sort of smiled when telling me they keep the parts in stock which by itself says something. Up to this time the story I kept hearing it this isn't a common problem or have never had this before (BS!).
My local dealer that I started with, quoted my $800 - $1,000 for VTC replacement and this dealer indicated the std $ for VTC is $480? He also indicated they damaged the crank pulley removing it but they covered the $ w NC to me. Don't underdtand why they removed it as it's not mentioned in the TSB that I recall.
I still think my video/ audio recordings were key to getting this solved as they couldn't or didn't ever refute them just said they could duplicate them to that extent.
I hope others make out satisfactorily with theirs and this helped some others.