Getting very mixed information about a specific issue and hopefully can get a straight answer on this forum.
2015 model with dual USB ports. I have tried two Samsung smartphones, multiple cables and both ports. When the phone is plugged in, the charge light comes on and the phone display indicates it is charging. But it doesn't charge a bit. This behavior is across the board with phones, cables, ports. I can leave it on there for an hour without using it and it won't go up one percent.
Is this something I need to get fixed via the dealer? Or will I be told "Well, it's not really there to charge your phone. It's just for media connectivity."
Thanks much in advance,
NHAnimator
2015 model with dual USB ports. I have tried two Samsung smartphones, multiple cables and both ports. When the phone is plugged in, the charge light comes on and the phone display indicates it is charging. But it doesn't charge a bit. This behavior is across the board with phones, cables, ports. I can leave it on there for an hour without using it and it won't go up one percent.
Is this something I need to get fixed via the dealer? Or will I be told "Well, it's not really there to charge your phone. It's just for media connectivity."
Thanks much in advance,
NHAnimator