I just purchased a 2026 Tuesday. Now spending most of the day at the dealer trying to get this fixed. No one has seen this before. The Svc Mgr has called the Tech Desk; they have said they have not seen this before. May be waiting on a fix for a while. Challenging!

 

My dealer found the issue on another 26 in their lot and concluded it was a compatibility issue with Apple IOS. No solution yet. Are you using an IPhone? I have an IPhone 12 loaded with IOS 18.5 (latest) . We may be waiting until IOS 26 is released. I’ll keep you posted if I get any more help. Good luck.

 

 

Any resolution found to this issue, or will it require an Apple iOS update? I'm experiencing a similar issue with the Messages app not working from the touch screen using an iPhone 14 and 15, both wirelessly or wired.

 

no resolution as of 7/15/25. I have emailed my concern to Honda‘s help desk. No response yet.

 

I have the same issue as well on a new 2026 CRV-exl. This is def a HONDA issue being compliant with CarPlay.

 

I’ve contacted Honda Customer service. Their response was pretty vague. They said they were waiting for a software update..but they didn’t say from whom or when. Then they suggested I contact Apple. I told them i didn’t want to do their job!

 

When a new message comes in OR when I ask siri to play back a message it works fine.
Same with you?

 

Yes. It seems to be an issue with touchscreen function.

 

I have the same issue as well on a new 2026 CRV-exl. This is def a HONDA issue being compliant with CarPlay.

 

New 2026 cr-v ex-l, using proper type cord and Siri audio for text messages on CarPlay. Only a few words come through audio. Totally garbled. Have to use phone directly to read/hear text content.

 

Faulty microphone. My dealer found the issue and replaced the microphone. Works perfectly

 

Same problem on my 2026 CR-V using a newer iPhone (15 pro with IOS 18.5): audio reading text messages begins then fades out after three or four words. Oddly, it works fine for my husband's older iPhone (7 with IOS 15.7). Honda said to go to Verizon for a fix. Verizon said to go to Apple support. Pretty frustrating.

 

This is a Honda issue in my opinion. I can’t believe Honda sent you to Verizon. Has anyone here researched new models in Toyota or any other make? Or is strictly a Honda issue?

 

Yes, I’m having the same problem. Just leaving the service department with him telling me it has to be a software issue 😡. And that Honda leans towards androids instead of iPhone. I’m a little disappointed and sad that I missed this before the purchase

 

I’m having the same issues. I’m also having a problem with the wireless charging… my iPhone 12 mini triggers a message that metal between the phone and the charge pad will overheat the phone… but the phone is made of metal. So I’ve covered the wireless charger with a napkin and I just keep the phone plugged in.

 

Same problems on my very new CR-V EX 2026. I have an iPhone 11

 

Why does everyone want to use wireless when a cable takes 1 second to attach? “Everyone” knows Honda’s infotainment software sucks, so why fight it? PLUG IN! The Honda software isn’t perfect via USB but with all the wireless complaints there’s no way I’ll use Bluetooth.

 

Even when you plug it in the issues persist with my new CRV... I

 

​ I use CarPlay in my two Honda CRV. My 2017 is USB cable connected and works well. However I just bought a new 2026 CRV EX-L with wireless CarPlay. Siri does not work in any app Message, Amazon Music or Apple Maps when I use the touch screen . Siri stars to speak and it cut off after "what do you" I took it to my dealer and they tried to fix it but they concluded that it is an IOS issue because they tried it on another 2026 CRV with the same result. It worked intermittently with a cable. Audio commands to Siri seem to work. Hoping IOS 18.6 or IOS 26 will address this. Has anyone here experienced this issue?​

Hi, the infotainment system is very buggy, had my 2026 1 week, and seeing a 23 rogue actually had worked more reliable, not good.

 

Yes. We are having the same issue. I traded in my 2022 Honda CRV that worked perfectly with the USB cable for CarPlay. Purchased a new Honda CRV 2026 last week. CarPlay and CRV do not work via Bluetooth on the 2026 Honda CRV. Siri is cut off after a few words. Went back to Honda dealership and they couldn’t figure it out. First technical appointment was a month away. Spent hours on the phone with Apple Support. They couldn’t figure it out. I received an email from Apple this morning to let me know that they are still working on my issue. Glad to hear that I’m not alone in this.

 

Downloaded IOS 18.6 this morning (7/30/26). The problem is still there.

 

Just bought a 2026 last week same problem. It was a bad microphone from factory. They replaced in about 29 minutes. Works fine now.

 

Bought a 2026 CRV-EXL 2 weeks ago. CarPlay glitchy, Siri garbled. Honda link will not show up on my CarPlay display so I cannot access the My Q garage function. Did not notice there was not a place to program my garage door opener like in my 2019 CRV. Called help desk and went to service department. Was told that it is an Apple issue and waiting on Apple to provide an update to resolve the issue. Very frustrating.

 

I just downloaded IOS 18.6 this morning and tested the issue in my 26 CRV. No change. Siri is still not working with any touch screen entries; Map explore, Prime Music, etc.

 

The only thing that doesn't work for me is Messages. All the rest work.
Per my last reply I did make my way through 3 levels of AppleCare support after I found out that Carplay works perfectly with my wife's iphone X. After 3 hours on the phone with Apple, a senior tech did tell me they were aware of the issue and have many complaints on record. Its not just Honda. He told me that the update to address this issue will be in about 4 - 8 weeks.

 

I too uploaded IOS 18.6 yesterday, it did nothing. So no fix yet. I have been on the phone with Honda multiple times. Was told to go to dealership for a fix. Went to dealership yesterday and they had no idea of the problem and no fix. Said it was an Apple issue. Back on the phone with Honda yesterday to issue a formal complaint and ask Honda to do SOMETHING! Anything to push a fix to the forefront. My 2019 CRV never had any issues with CarPlay. I love the wireless feature for CarPlay in the 2026, but what is the point if it does not function properly. A fix need to happen for us all!

 

See above reply to jleffingwell.

 

Submitted a formal complaint to Honda USA. All Siri and other CarPlay functions worked absolutely perfectly for six years of my Subaru Crosstrek ownership. From day one with this new car it’s been a problem. Hands free texting is a safety feature.

 

Just purchased CRV-exl 2026. Sirius XM keeps asking for Radio ID and dealer told me there isn't any. Your Nav works off of iPhone. Still confusing with no information or manual for how Nav works. I am getting Sirius to work but can't set stations, etc. as before in my 2022 Ridgeline. To me the Nav is very confusing.

 

Apparently your EX-L does not have embedded navigation or Sirius XM which explains why there is nothing in the manual. To get those features you'll need to use Android Auto, Apple Carplay or add on devices.

 

Brand new 26 sport Touring. iPhone 16 pro. CarPlay works flawlessly. I’ve had issues with my 22 Accord over the past couple of years and a reset of the infotainment unit solved it.

 

X

 

What does "X" mean? Possibly Iphone model Ten?

 

My buddy picked up a 2026 CRV EX-L two weeks ago July 15, 2025. A few days ago he said his Iphone 15 had lost its Wi-Fi pairing with the Infotainment unit. By the time I looked at it to try to help restore the setting it spontaneously reconnected.

Is this the same problem as other in this thread are having, or is this a new issue?
+++

From what I'm reading about others' experience I'm going to suggest he make a record by calling the Dealer Service Dept and describing the problem. I don't see any point to him taking the car in and sitting in the waiting room for hours unless and until there is a documented fix for the problem.

 

Hi everyone. I am currently working at a local Honda service center in Northern California, this issue appears to be across the board with the 26 model year CRV. There are no notes from Honda relating to a potential fix yet with this. With what I have seen so far, I am expecting Apple or Honda to release a Carplay/infotainment software update in the near future. Try to take into account that software problems should be expected with anything new, even if its not a new car you are getting, but a phone, tablet, or even something as serious as a home security system. Anything that is receiving Over The Air (OTA) updates are due to definitely be improved in the future. Thank you!

 

Hi everyone. I am currently working at a local Honda service center in Northern California, this issue appears to be across the board with the 26 model year CRV. There are no notes from Honda relating to a potential fix yet with this. With what I have seen so far, I am expecting Apple or Honda to release a Carplay/infotainment software update in the near future. Try to take into account that software problems should be expected with anything new, even if its not a new car you are getting, but a phone, tablet, or even something as serious as a home security system. Anything that is receiving Over The Air (OTA) updates are due to definitely be improved in the future. Thank you!
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Thank you!!! Best information I have been able to get from anyone at Honda!!!

 

My iPhone 16 Pro worked flawlessly wired in the 2022 Pilot I traded in, and perfectly wirelessly with my wife's 2025 CRV. Today I signed up for the beta iOS 26 since it is to be released in a few weeks just to see if Car Play would work. Short answer, NO. Obviously Honda did not certify CarPlay in this year's CRV.

 

Yesterday i tried my son’s iPhone 16. Same problem

 

related to this issue...but not the exact issue. way back in '14....honda had the honda connect feature for their audio/nav systems in the civics EXL and above. i tried to hook up phone to the car with their cable (honda OEM accessory cable at the time). it didn't work. salesman, and sales manager both said honda is working on a fix for this. 11 years later....nothing. never updated or fixed. yes, i'm still a honda guy...but that left a sour taste with them as a feature they were touting never worked. since then, i've gone in to look at newer vehicles..and if there is a feature, i want it to work for me...at that time...with my stuff, not their stuff (i.e. phone, thumb drives, etc).

so, i wish you all luck with this issue.