I NEARLY LOST MY MIND TODAY. For nearly 3 months I have been driving a brand new 2026 Honda CRV Trailsport Hybrid that doesn’t freaking work. (Actually for the first 28 days it sat at the dealership while I sought some type of solution. Silly me.) The infotainment center does not connect with my iphone (wired or wireless) so I can’t use my device hands-free in my brand new car. When I first purchased it (literally 63 miles on it) I tried to return it. They were going to charge me $7000 MORE than they gave me for my trade-in to get back into my old vehicle. No work had been done other than cleaning it. So then I tried to exchange it. They were going to charge me $2500 MORE than the upgrade price difference to move into a different vehicle. The dealership said they needed to make sure they realized “minimal loss”. My own personal loss was not an issue for them. These issues are not my fault. I didn’t do anything to cause the problem. More importantly, these issues are not unique to my vehicle.
Nearly all 2026 Honda CRVs are having this issue when interacting with an iPhone. And Honda continues to sell them. About three times a week, the entire display completely blacks out while I’m driving my vehicle and I don’t even have access to a map, a radio . . . Nothing for about a half an hour each time. It does not functionally read a text message to me - it reads the first syllable, then fades. Many times I cannot functionally send a text message either. God forbid I would be listening to a podcast when a text message is delivered to my phone, in which case the whole thing freezes for 5 to 10 minutes and then once again, I can do nothing. If I voice text, about every 10th message, it repeats the same words over and over and over again. Now this is where it gets really special. Starting a few days ago, the infotainment system does absolutely nothing other than play the radio. Not a single freaking thing! When I call Honda or read all the updates on the blog (because people all across the internet are talking about this issue), they say, “Sorry folks! Park’s closed!” Err wait . . . “Sorry, still no software upgrade.” There are no solutions. There’s no guidance or timeline on when this will be fixed.
One mechanic told me that sometimes software upgrades can take a really long time to fix. He offered an example, when this happened a few years ago with a Ridgeline camera, it took over a year for it to be resolved.” So today, as I was driving down the road in my 2026 Honda CRV with an infotainment center that functions like my old 1988 Volkswagen Fox (oh wait - I could consistently play the radio and a cassette tape in that thing), I picked up my phone to make a phone call. And then I got pulled over and ticketed for not driving hands-free. And that, my friends, is how I nearly lost my mind today.