I'm getting mine done on Saturday. The dealer didn't tell me 1/2 tank or less but I'm probably about there anyway. They also told to expect about 4 hours. Are they just replacing the fuel pump? Is that in the tank and they'll have to disassemble the interior to get to it?

2019 EX-L, if it matters (and it probably doesn't). My folks have a 2018 EX. They hadn't heard about this so it must be VIN specific (we leased our CR-Vs from the same dealer).

 

There's an access hatch under the rear seat, which does not require much in the way of disassembly to remove.

 

Thanks for posting, I hadn't heard about this recall.

I'm going to call my local dealer tomorrow and see if I can get my repair scheduled. But I'm not hopeful... the recall supposedly doesn't go into effect until 5/18/2021.

Honda Recalls 628,124 Vehicles for Faulty Fuel Pumps

Here's what you need to know about Honda's latest recall. Have you ever had a vehicle serviced under recall?

www.autoweek.com

 

It is a bit early to start hassling dealers, given the recall was just recently announced and they of course have to have sufficient parts supply to serve all the dealers needed to perform the recall on select VINs.

I would say.. at this point...

1) do you have a formal recall letter from Honda? If not... then you check with your dealer and ask if your VIN is even flagged for the recall (it may or may not be).

2) generally Honda times those letters to owners in a manner that tries to balance owners contacting dealers for the recall service with available supplies of parts for dealers on record as servicing your vehicle.

Note: no stalls have been reported that I know of... but Honda is doing this recall as it is fuel related and fuel related issues are always high on NHTSAs list of important things to issue recalls for. Clearly Honda is ahead of the issue in that Honda was the first to raise a flag about bad impellers in some of their fuel pumps (probably from life testing or TQA audits of suppliers. So I see little need for panic while awaiting your letter (or confirmation that your vehicle is not affected) for this particular recall.

Regarding time estimates for the recall service... in my limited experience.. fuel related recalls almost always get the "plan to leave the vehicle with us for half a day" message from dealers when you book an appointment. My CRV had an early limited recall for some "possibly" improperly installed fuel feed lines in model year 2017. The recall was to remove and replace said fuel feeds as a precaution on any VIN in the production range when the defective installation was performed at the factory. I was told to leave it for 4 hours for a procedure the recall letter said only takes 90 minutes ...and when I asked why so long.. I was told that currently the dealer only had one service tech certified by Honda for that particular recall and that they would have 5 vehicles in the shop that day for the recall. In other words.. they were juggling meeting recall demand with staff actually certified to perform the recall. Had I waited longer to get the recall performed.. it probably would have been turned around faster (more service techs certified, fewer owners needing the service).

 

It is a bit early to start hassling dealers, given the recall was just recently announced and they of course have to have sufficient parts supply to serve all the dealers needed to perform the recall on select VINs.

I would say.. at this point...

1) do you have a formal recall letter from Honda? If not... then you check with your dealer and ask if your VIN is even flagged for the recall (it may or may not be).

You can also check on the Honda Owners site to see if your VIN is affected by the recall. I assume it would show here before you ever receive snail mail notification.

MyGarage

owners.honda.com

 

I really wish Honda would add TSBs affecting your vehicle to that lookup feature as well.

Unfortunately, owners that KNOW about a TSB (Technical Service Bulletin, which are published to reduce troubleshooting times for sometimes intermittent problems) will flock to a dealer to demand a repair is done, even if they don'[t have an issue.

 

Got the CR-V back. We dropped it off at 9:30 and they called at 2. I appreciate that the dealer reached out to me several weeks ago and asked when I wanted to come in and get the recall done. After we made the appointment our VIN was sent to Honda and Honda sent the needed parts to our dealer.
Everything went as planned and glad this recall is done.

 

I own a 2019 CRV Touring and was made aware of the fuel pump recall when I called to schedule an oil change and to have the air vent blending motor replaced. They did the oil change and replaced the air motor but did not have the fuel pump in stock. They had me come back 2 days later because there was another faulty air vent motor that was bad and they had to remove my entire dash. While my vechile was there for service, the fuel parts came in. I had the recall done and have brought my vehicle back 2 times after the "repair". Now when I start my vehicle, it turns over anywhere from 2 seconds to 5 seconds before it starts. Both times I was assured that there is no problem. I disagree. I purchased this vehicle new off the lot and had no issues like this until Honda did this fuel pump recall. I will be taking it back on Monday and speaking with a manager. Not only does the vehicle take longer to start, it has a rough idle and pedal lag. I understand this was a necessary fix but now my vehicle runs and starts terrible. Has anyone had any of the same issues?
Thanks

 

No problem with ours since the recall was performed. Our vehicle runs the same as it did before the recall.

 

I've tentatively scheduled a rough date of 3 to 5 years to bring mine in depending on the next recall. Want to kill 2 birds with 1 stone.

 

According to the VIN on my 2019, the recall does not include it.

 

From the NHTSA website? I believe it's still a bit early to be certain...

"There may be a delay with very recently announced safety recalls for which not all VINs have been identified. VINs are added continuously so please check regularly."

Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA

 

My 2018 not listed for the recall. I'll deal with it when (if) I get the letter. I haven't noticed anyone here who had a fuel pump failure.

 

Relax if you do or do not see your VIN in Honda's recall database lookup. This is a safety recall.... and that insures that Honda WILL notify every affected owner in writing by mail.

Generally, you cannot count on VINs being loaded before Honda's officially stated release notice to customers. They may or may not be.

See.. this is just one example of why Honda may have a release date of official notice to customers that is later than the Honda announcing it is coming and media gets all over it. They have a lot of logistics to set up for a recall like this.

 

As of today we haven't received any notification from Honda. Our dealer called us last month and wanted to set up an appointment for the recall ASAP. I had heard about the recall and I was waiting for a letter from Honda and was very surprised the dealer reached out to us before any letter arrived.
The dealer made our appointment and our VIN was sent to Honda and the needed parts were sent to the dealer. That afternoon our vehicle was done.

 

Good dealer. That’s why I like the ability to check for recalls at the owners.honda.com site once you hear about a potential recall — it can take manufacturers a long time to get mailings out to all affected owners. Not a unique Honda issue.

 

Maybe the dealer was trying to fill open appointments in the service department.

 

Needed an oil change so I figured I’d get the recall done the same day. Service manager told me to bring with a quarter tank of gas to or less. They were efficient but now the car has a fuel smell. As soon as I got in the car I noticed it and asked the service manager about it. He came out to verify, said that his techs probably should have left the windows open, but it should go away in 3 days to a week. I drove for a while with the windows down but it didn’t help much. Anyone else experience something similar?

 

I had a fuel pump replaced as a recall on my 2010 Equinox awhile ago and had the same thing happen and they even left the windows open. The smell went away in a couple of days.

 

The recall is not for every 2018-2020 CRV. It's VIN specific. You can go to the Honda site, type in your VIN and see if your specific vehicle is part of the recall. My 2018 CRV is not

 

And.. for the 2018's it's only a handful of cars, as in only double digits. This is mainly a 2019 model year issue.

 

As the owner of one of the "certain 2018-2019 model year CR-V vehicles," I received a Honda safety recall letter about my fuel pump on Saturday, and scheduled a dealer appointment for the replacement on Monday. The recall letter does not state that the dealer won't perform the replacement unless your gas tank is less than half full, so be forewarned, before you waste your effort blocking out time for this appointment with more than half a tank of gas. Yes, I was irritated, and not with the dealer.

 

I wish I’d seen this before I drove almost 3 hours (round trip) to get recall done today. You think someone, the dealer or Honda, could have told me about the 1/2 tank of gas. I wasted time & gas to drive all the way there for nothing. Now I have no idea when I’ll be able to get back there, especially with 3 hour drive & a possible 4 hours to repair it. That’s a long day.

 

Duplicate threads merged.

 

Check out Homie Hektor's CR-V fuel pump change on YouTube:

.

 

I've noticed that on my 2018 CRV that when I'm filling up gas if I try to pump a little bit more after the auto shutoff I can smell gasoline in the car. Same on my 2015 Civic. I've stopped trying to "top it off" with gas and just stop when the pump auto-stops.

Never had this problem with my 2005 tC or 1998 Outback back in the days.

 

I wouldn’t call it a ”problem”. You’re meant to stop fueling when the pump clicks off. You risk damaging or ruining the vapor collection system by over fueling.

 

Just a small suggestion when refueling.

Set the pump handle for the lowest flow setting. That will give you enough time to stretch your legs, clean your windows, etc.

When it clicks off, disengage the nozzle, pay your bill, & be off.

 

Just a small suggestion when refueling.

Set the pump handle for the lowest flow setting. That will give you enough time to stretch your legs, clean your windows, etc.

When it clicks off, disengage the nozzle, pay your bill, & be off.

I believe it's illegal in my state to use the "set it and forget it" thing on the pump. You have to hold it down the whole time. I remember people would try to stick their gas caps under the trigger, but not anymore.

 

Some stations near me have the set it and forget feature. The Shell station I use has it.

 

Funny thing about topping off the fuel tank. My wife's '08 Civic clicks off at about 10 gallons even though the tank holds at least twelve. Her car is an exception to the rule because if you drive away without topping it off, you'll see a gas gauge that shows just over 3/4 full tank. I can honestly add at least one full gallon (and in today's world in Los Angeles, that's an extra $4-5) before it's actually full. I never smell an overfilled tank afterward and never see and overflow seepage.

With me '19 EX, I top it off to the nearest whole dollar, which isn't much in volume considering how much a gallon of gasoline costs these days... Damned OCD!

 

I really know nothing about cars. Never gave it a thought that the fuel level would matter. Not sure if my hubby even knew what the recall was for or maybe he might have mentioned the gas. I just thought someone (Honda or the dealer) could have mentioned it. I mean nowadays they tell you to remove the plastic wrapper before you bake a frozen pizza... 🤪

And yeah- it’s tough to live in a small town without all the dealerships nearby.

 

And yeah- it’s tough to live in a small town without all the dealerships nearby.

But then again, you get to live in a small town without all the dealerships nearby. Rural life has its benefits.

 

Got the fuel pump recall on Monday (19 CRV EX-L, 19K miles). All went well. Wednesday morning an "Emission System Failure" was displayed. Restarting did not reset. Checked OBD code was P0456 (Evap system Leak, small). Cleared code and will see if it returns.

 

Check the gas cap? Maybe they didn't tighten the fuel pump ring when they replaced the pump.

 

The amazing thing to me when I looked up the formal recall documents on NHTSAs website.....

The recall is across a lot of different models in the Honda/Acura lineup... and when I looked at the list of part numbers for pumps that Honda has lined up across the product line.... 36 different fuel pump numbers, as it appears that there are different fuel pumps for different trims in some models!

Also.. the recall documents explain how Honda created their VIN target lists for the recall. They appear to know exactly how the impellers became possibly damaged during manufacture, and they identify the supplier of the fuel pumps as well. So they know VIN range numbers from their factory audits and have recalled those that could possibly have been impacted by poor supplier production processes.

Company supplying the fuel pumps to Honda
DENSO International America, Inc.
24777 Denso Drive Southfield Michigan 48086
United States

Denso is a big Japanese parts producer for the motor vehicle industry, and is 25% owned by Toyota. So I now wonder.. if they were messing up fuel pump impellers for Honda on their factory line.. what other motor vehicle companies did they also produce fuel pumps for, and will we see other fuel pump recalls on other brands... courtesy of Denso incompetence?
NHTSA documentation on this recall: https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V215-7054.PDF

 

OOPS! Sorry I got my post inside the quote, so re-did it.

The amazing thing to me when I looked up the formal recall documents on NHTSAs website.....

The recall is across a lot of different models in the Honda/Acura lineup... and when I looked at the list of part numbers for pumps that Honda has lined up across the product line.... 36 different fuel pump numbers, as it appears that there are different fuel pumps for different trims in some models!

Also.. the recall documents explain how Honda created their VIN target lists for the recall. They appear to know exactly how the impellers became possibly damaged during manufacture, and they identify the supplier of the fuel pumps as well. So they know VIN range numbers from their factory audits and have recalled those that could possibly have been impacted by poor supplier production processes.

Company supplying the fuel pumps to Honda
DENSO International America, Inc.
24777 Denso Drive Southfield Michigan 48086
United States

Denso is a big Japanese parts producer for the motor vehicle industry, and is 25% owned by Toyota. So I now wonder.. if they were messing up fuel pump impellers for Honda on their factory line.. what other motor vehicle companies did they also produce fuel pumps for, and will we see other fuel pump recalls on other brands... courtesy of Denso incompetence?
NHTSA documentation on this recall: https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V215-7054.PDF

Toyota Fuel pump recall:

Toyota is conducting a safety recall involving certain Toyota and Lexus vehicles - Toyota USA Newsroom

NOTE: This statement was updated since its first publication PLANO, Texas (October 28, 2020) – Toyota is recalling certain Lexus and Toyota vehicles produced between July 2017 through December 2019 due to the same fuel pump issue for which Toyota […]

pressroom.toyota.com

Mentions Denso:

"...At issue is a faulty fuel pump made by supplier Denso and installed on certain models during certain time frames. The fuel pumps contain impellers of lower density that supply pressure to the fuel injection system. The faulty impellers can crack and eventually degrade the fuel pump...."

Toyota expands fuel pump recall to 1.5M newer Toyota and Lexus cars

A faulty fuel pump recall in Toyota and Lexus models has now expanded to 2,760,500 vehicles.

www.thecarconnection.com