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Fuel Pump Recall

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Discussion starter · #21 ·
Got notice from CarFax today. Says "REMEDY Available" now as a status.

Manufacturer Safety-related recall issued
NHTSA: #23V-858
Recall: #EGI 2018-20 CR-V Fuel Pump Mtr Saf Recall Exp2
Status: Remedy Available

Checked my VIN:

VIN:
Year:2018
Make:Honda
Model:CR-V
Last Updated:Jan 17, 2024
Number of Open Recalls:1

MFR CAMPAIGN ID:EGI
CAMPAIGN DESCRIPTION:2018-20 CR-V Fuel Pump Mtr Saf Recall Exp2
RECALL DATE:12/18/2023
RECALL STATUS:Recall INCOMPLETE
 
#22 ·
I checked earlier and had no recalls. Today I got the same message as Crazy Alert, but I haven't gotten a letter from Carfax or from Honda. I'll call my dealer and find out when I can get the work done. Other recalls have been put off until the next service, but we are planning a trip, and I don't want to be stranded in the middle of Arizona.

I would gobto Honda recalls and put your VIN in for a search.
 
#24 ·
Just visited my dealer yesterday, 3 Feb, regarding this & an '23 Accord seatbelt notification we received via HondaLink.

No date yet for fuel pump impeller replacement as the supply chain for that part has not caught up with the demand.

Will call & schedule an inspection for the Accord later this week.
 
#26 ·
Anyone had this recall actually completed yet? I typed in my VIN on Honda and NHTSA's recall and it shows it is included in the EXP2 recall round with snail mail notices supposedly going out yesterday. I called my local dealer's recall line and they scheduled me for service next Tuesday to drop the tank and "confirm the part is affected." I am confused as I thought if your VIN is included on the recall site then it should be a part swap and done. I did see someone post here that it does not involve actually dropping the fuel tank which is good to know.

My dealer is saying they will drop/access the tank, confirm the part is affected, then tell me next steps which means this'll be a more than 1 day service for my 18 CRV. Anyone else experiencing this? Or can explain if this is normal.

My Lexus' fuel pipe recall was done the same day my oil change was done like 2 years ago. Didn't even know it was a recall and they just took the part off the shelf and bam its done. First time dealing with a recall that is this fresh tbh so please excuse any wrong assumptions/info.
 
Discussion starter · #28 · (Edited)
Got the recall notice in the mail today. Right about when they said the notices would be sent out.

Edit: Tried to make appointment on line selecting the specific recall notice and the the dates were blank.

Called the service number which is a call center. The parts are unavailable and are on backorder. They will call when parts are available.
 
Discussion starter · #30 · (Edited)
Parts for recall "expected to become avaiable fall 2024". Follow up letter when parts are avaiable.

Also, "Check engine light may illuminate as a result of this defect. Your vehicle may fail a state or local wmmissions inspection".

For some reason I can't post a picture of the notice.

kenplevy said:
Wonder what Honda would do for a customer if the pump failed and they could not get the part? The letter I received said that parts would be available this fall.
Click to expand...
Guess they put in current part
 
#31 ·
I have a 2018 Crv, haven't had any issues. I am worried they will mess up this installation from reading about the pump installed wrong. Should I wait a little bit for this or should I go as quickly as I can to get it replaced
 
Discussion starter · #34 ·
xplore20 said:
Oh is that what they said? When I try to make an appointment with the dealer it is letting me schedule but I haven't talked to them in person. I'll ask them
Click to expand...
My dealer is a big corp. that has a service schedule appointments for service. I called them when I was unable to schedule on line ( they had a check box to complete the recall but the dates were blank so couldn't make an appointment). They advised parts not available.

Recall notice says parts available in fall 2024.
 
#35 ·
r crv said:
My dealer is a big corp. that has a service schedule appointments for service. I called them when I was unable to schedule on line ( they had a check box to complete the recall but the dates were blank so couldn't make an appointment). They advised parts not available.

Recall notice says parts available in fall 2024.
Click to expand...
I received the letter now, I t thought these repairs were getting done way earlier than fall. How concerned should we be about a potential failure or stall if there is no visible problems? I am a little uneasy that the car might not start anytime because of this.
 
#36 ·
I have not rec'd my letter yet, however my Insurance acct (progressive) showed this recall on their/my account. I'll see how long it is for the letter to get to me.

another side subject - traded in my 2001 Accord to Honda when I bought this vehicle in early 2018. Still am receiving from Honda the recall notices for the airbag even though I reply back with who I sold it too. so who knows when I'll get the letter on this. LOL
 
#37 ·
Informed by my service writer that the company which manufactures the impeller does so for many other brands / makes. Not an exclusive Honda product.

Trying to keep up with present model year vehicles in addition to manufacturing replacement parts for other vehicles is what is creating the parts backlog.
 
#38 ·
r crv said:
Got a notice from CarFax today. Checked the recall on the Honda site says recall issued 3/25/23.

NHTSA RECALL NUMBER:21V-215
MFR CAMPAIGN ID:RAF
CAMPAIGN DESCRIPTION:2018-19 CR-V Fuel Pump Motor Safety Recall Expansion
RECALL DATE:03/25/2021
RECALL STATUS:17 Character VIN Required
SUMMARY:
American Honda Motor Co., Inc. (Honda) is recalling certain 2018 - 2019 model year CR-V vehicles that may be equipped with a fuel pump module manufactured with low density impellers. Over time, low density impellers may excessively absorb fuel and deform. Impeller deformation may cause the fuel pump to become inoperative.

SAFETY RISK:
Fuel pump inoperability could prevent an engine from starting or stall an engine while driving, increasing the risk of a crash.

REMEDY:
Please call any authorized Honda dealer and make an appointment to have the fuel pump assembly replaced for free. For additional questions or to get help locating a dealer, owners may contact American Honda's Customer Support & Campaign Center at 1-888-234-2138.
Click to expand...
On 2/16 my wife's 2018 CR-V started experiencing the same issues described in the fuel pump recall notice. Loss of power, every warning light on the dash illuminated, car starts 'bucking' above 30mph. Car was towed to the dealer that evening. On 2/17 the dealer confirmed 'fuel pump failure' as per the recall. I requested a loaner but none available. Dealer suggested I call Honda Corporate to try and expedite a replacement low pressure fuel pump. I did. Dealer received the new pump on 2/21 and promised to have the repair done by 2/22. But after replacing the low pressure pump they road tested the car and told me that the Check Engine light remained on. They told me that the high pressure fuel pump on the back of the engine had also failed, and the replacement cost (not covered by the recall) was $1600. The high pressure pump was replaced on 2/23 and the car is now back on the road, but I am out $1654 to be exact.

What are the odds that both the low pressure and high pressure fuel pumps would fail at exactly the same time? I am asking Honda Corporate the same question. It sounds like a cascading failure issue to me.
 
#39 ·
griss said:
On 2/16 my wife's 2018 CR-V started experiencing the same issues described in the fuel pump recall notice. Loss of power, every warning light on the dash illuminated, car starts 'bucking' above 30mph. Car was towed to the dealer that evening. On 2/17 the dealer confirmed 'fuel pump failure' as per the recall. I requested a loaner but none available. Dealer suggested I call Honda Corporate to try and expedite a replacement low pressure fuel pump. I did. Dealer received the new pump on 2/21 and promised to have the repair done by 2/22. But after replacing the low pressure pump they road tested the car and told me that the Check Engine light remained on. They told me that the high pressure fuel pump on the back of the engine had also failed, and the replacement cost (not covered by the recall) was $1600. The high pressure pump was replaced on 2/23 and the car is now back on the road, but I am out $1654 to be exact.

What are the odds that both the low pressure and high pressure fuel pumps would fail at exactly the same time? I am asking Honda Corporate the same question. It sounds like a cascading failure issue to me.
Click to expand...
The failure of a the low pressure pump may have caused the high pressure pump to burn up and fail.
 
Discussion starter · #40 ·
griss said:
On 2/16 my wife's 2018 CR-V started experiencing the same issues described in the fuel pump recall notice. Loss of power, every warning light on the dash illuminated, car starts 'bucking' above 30mph. Car was towed to the dealer that evening. On 2/17 the dealer confirmed 'fuel pump failure' as per the recall. I requested a loaner but none available. Dealer suggested I call Honda Corporate to try and expedite a replacement low pressure fuel pump. I did. Dealer received the new pump on 2/21 and promised to have the repair done by 2/22. But after replacing the low pressure pump they road tested the car and told me that the Check Engine light remained on. They told me that the high pressure fuel pump on the back of the engine had also failed, and the replacement cost (not covered by the recall) was $1600. The high pressure pump was replaced on 2/23 and the car is now back on the road, but I am out $1654 to be exact.

What are the odds that both the low pressure and high pressure fuel pumps would fail at exactly the same time? I am asking Honda Corporate the same question. It sounds like a cascading failure issue to me.
Click to expand...
Sounds like the AC seal recall where they find other repairs are necessary.
 
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