Have you tried both fobs? Normally, you just hold down the hatch button on the fob until it opens.

Does it open automatically when you use the latch button on the hatch itself?

Can‘t remember what all the setting options are, but have you checked the system settings for the rear tailgate on your infotainment screen? Maybe try resetting them to factory default.

What trim level is your car?

 

I’ll try that. Thanks.

Doesn't the Gen 5 CRV have to be a higher trim level to have this option? My 2019 EX does not have this option.

That’s probably why. It seems odd that they put the picture of an open hatch on the key fob that does absolutely nothing.

 

You may have to unlock the car before the hatch will open with the remote (but you can use the unlock button on the remote for this too). There's a setting for this behavior in the menus somewhere. I have mine set this way on purpose so I don't accidentally open the hatch.

And remember that you have to hold down the hatch button on the remote. You can't just press it quickly like the lock/unlock buttons.

 

Doesn't the Gen 5 CRV have to be a higher trim level to have this option? My 2019 EX does not have this option.

 

probably the wrong trim level on the vehicle

 

My 15 EXL fob has the pictogram of an open hatch, but does not have the auto open hatch (not even sure it was an option in 15).
Wife's 19 EXL fob has the same pictogram, (the "remote start" and "open hatch" pictograms are smaller buttons paired at the bottom of the remote), with the words "HOLD" written between the two buttons.

 

I have a 2019 touring…..I have to hold my hatch button down for a few seconds and then it opens
Same with the button on the dash, hold it down for a few seconds
It beeps, then it opens
did you swap the fob battery?

 

The hatch button on lower (non-powered) tailgate does the following:
Only the hatch is unlocked when the button is pressed, and the hatch can be manually opened. The hatch will relock itself when closed, if the vehicle isn't unlocked.

I haven't tested this, but I assume the tailgate will lock itself after 30 seconds if the button is pressed and the tailgate isn't opened.

 

I believe that everything will unlock if you press the unlock button twice. I have not looked to see if custom unlock/lock modes are programmable.

 

If the feature is enabled on your CRV, you must hold the fob button down for multiple seconds for the tail gate to unlock. This is also true for the driver tailgate open button on some trim levels of CRV as well.

This is a safety feature to prevent accidental unlocking of the tail gate by an unintended button press. Why the lift gate but not other windows? The lift gate, if it were not fully closed and locked would be a pathway for exhaust fumes into the cabin, you know... in case the beeping and light indicators on the instrument panel failed to get the driver to close and lock an open tail gate lock.

I believe this is true for tailgates with and without the self-opening lift gate feature. Honestly, unless you have the power lift gate, I don't see the reason for the button on the fob given you have a manual button on the tail gate itself.

 

... Honestly, unless you have the power lift gate, I don't see the reason for the button on the fob given you have a manual button on the tail gate itself.

It can get very dirty in rainy/snowy weather. The FOB is likely kept clean when it rubs inside the pocket or purse!

 

This issue may be obvious to others, but i ran into a problem opening tailgate during curbside pickup (never used this service before Covid). If engine is running, tailgate will not open unless you shift to Park (so you don't accidentally open it on the freeway at 70 MPH). Took a minute or so, but finally figured it out. 😆

 

Good observation, however I don't think I would have it in Drive while having anything being loaded in the back.