[tmwllc]

Regardless of what the last poster says, the rear differential fluid change is included with all 2023 CR-Vs for 2 years. If your dealership is refusing to do it under the maintenance plan, report them to Honda corp or take it to another dealer

I realize this is an old thread, but I'm at Lynnwood Honda right now and they wanted to charge me around $100 to change the rear diff fluid today. I declined. I thought it was covered by the service plan. I'll likely end up doing it myself. However, the car only has 8,100 miles, and I don't think the fluid needs to be changed until 15k.

 

[patruns]

I realize this is an old thread, but I'm at Lynnwood Honda right now and they wanted to charge me around $100 to change the rear diff fluid today. I declined. I thought it was covered by the service plan. I'll likely end up doing it myself. However, the car only has 8,100 miles, and I don't think the fluid needs to be changed until 15k.

What does your MM indicate?

 

[tmwllc]

What does your MM indicate?

A16

 

[mechatronic]

I realize this is an old thread, but I'm at Lynnwood Honda right now and they wanted to charge me around $100 to change the rear diff fluid today. I declined. I thought it was covered by the service plan. I'll likely end up doing it myself. However, the car only has 8,100 miles, and I don't think the fluid needs to be changed until 15k.

Honda wants us to change the rear diff fluid at the first oil change (7500 to 10,000 miles or so) to get out the extra break-in metal dust inside. It's good to change it at some point before 10k miles to reduce wear too.
After that "early" change, just following the Maintenance Minder alerts is fine.
It is easy, I'll probably do it every 20k miles long term.

 

[dundundata]

Mine did not come up at the first oil change which was around 7500 miles/1 year.

 

[patruns]

A16

Then it is time..................

 

[MoJack]

Here's what's printed in the Canadian Hybrid model's owners manual. *Mountains and towing. First differential fluid change required at 12,000km, then every 24,000km if used for heavy towing or in mountainous regions.

Since fluid is cheap and the newer always engaged rear diff's are expensive, I'll happily change this fluid when recommended, if for no other reason than to satisfy the conditions for warranty.

Having worked for nearly 13 years for a Canadian Honda Service Department, there were many times when customers declined to have this service done (apparently they knew what was better for their vehicle than Honda or trained technicians). The aftermath of this was that Honda Canada refused warranty replacement for some of these customers, based in their maintenance records, and lack of maintenance in general.
Having paid $50000+ for this vehicle, I have no problem at all looking after it - spending a very small amount of money for fluid changes and the like.

That being said, it is your vehicle, and your choice as to whether or not you decide to follow the owner's manual guide, or ignore it.

Our 2024 CRV Hybrid had just over 11,000 miles when we went in for our first oil change and I had seen the A16 service code pop up before this. Of course the rear differential lube change was suggested and the dealer charged up just at $148 US dollars. Seems quite high after reading here that the rear differential lube change is just two bottles of lube, I may look at changing the lube myself in the future.
The motor oil change and tire rotation was covered but it makes a consumer feel like the rear differential lube change was just a ADM(added dealer margin, I. E. profit) move. I expect Honda reimburses the dealer for the motor oil & tire rotation, albeit a lower rate.
I've owned at least two dozen automobiles/trucks in my life and never had a differential lube change in less than 12K miles. 30K miles has been the minimum, not sure what Honda and/or its dealers are doing. Has anyone investigated a class action suit for this behavior of Honda/dealers?

 

[Traylaw]

Our 2024 CRV Hybrid had just over 11,000 miles when we went in for our first oil change and I had seen the A16 service code pop up before this. Of course the rear differential lube change was suggested and the dealer charged up just at $148 US dollars. Seems quite high after reading here that the rear differential lube change is just two bottles of lube, I may look at changing the lube myself in the future.
The motor oil change and tire rotation was covered but it makes a consumer feel like the rear differential lube change was just a ADM(added dealer margin, I. E. profit) move. I expect Honda reimburses the dealer for the motor oil & tire rotation, albeit a lower rate.
I've owned at least two dozen automobiles/trucks in my life and never had a differential lube change in less than 12K miles. 30K miles has been the minimum, not sure what Honda and/or its dealers are doing. Has anyone investigated a class action suit for this behavior of Honda/dealers?

While the differential does have a differential gear in the housing. It also contains a torque coupling consisting of a clutch pack, electric hydraulic pump and a pressure control system. Honda discovered that break in debris could cause problems for the pressure control system so they recommend an earlier fluid change. After that the recommend fluid change is every 60k miles

 

[maxaryaman2004]

It's a fairly simple proposition. Honda agrees to provide warranty service - all you need to do is follow the service recommendations as per the owners manual/dashboard maintenance minder.

 

[sandinightingale]

Greetings,

I just hit over 10,000 miles on my 2023 CR-V and the MX minder told me its time for my first MX (A16). I went to the dealership and they informed me that I would have to pay about $200 for the rear differential fluid service. I told them that it should be included with my extended MX package I bought (Honda Care) which they then confirmed I am correct. I reached out to Honda Corp VSC department and they also agreed but told me its a "bug" in their system and they will look into it. This was one day ago, and I have yet to here back from them. Based on some internet research (including this site), it seems that this is usually done at around 15k miles but even be extended to 20k.

• Is anyone here aware or have experienced this same issue when taking their 2023 in for service?
• For the '23s, should I get this done soon or should I in fact wait for a resolution (not sure how far long dragged out it will be)
• If I should get it done sooner than later, should I simply pay for it and ask Honda corp to reimburse me (or will they even do that)?

Any insight and wise advise is appreciated, thanks all!

Cheers!

Was told at 12,000 miles I needed the transaxle fluid change and was not covered in the 24,000 warranty so they charged me $135.00 Trying to get ahold of service manager but having trouble getting a return call.

 

[2023HondaOhio]

As long as you get to A16 on the maintenance minder and it's down to 15%, my dealer changes those fluids free before 24,000 mi. Yours should too.

 

[MoJack]

As long as you get to A16 on the maintenance minder and it's down to 15%, my dealer changes those fluids free before 24,000 mi. Yours should too.

Just curious, where/who is your dealer. We also got charged for the transaxle fluid, under 12K miles,seems rigged for the dealers to double dip, once from the customer and once from Honda, just saying.

 

[GPopp]

Here's what Honda published. It says "certain factory-scheduled maintenance" and then goes on to list only these three items:

• Oil Changes
• Tire Rotation
• Multi-Point Inspection

https://automobiles.honda.com/news-and-events/honda-service-pass

 

[2023HondaOhio]

Just curious, where/who is your dealer. We also got charged for the transaxle fluid, under 12K miles,seems rigged for the dealers to double dip, once from the customer and once from Honda, just saying.

Honda of Middleburg Heights in Ohio south of Cleveland. As I had mentioned the MM has to be at 15%

 

[MoJack]

Here's what Honda published. It says "certain factory-scheduled maintenance" and then goes on to list only these three items:

• Oil Changes
• Tire Rotation
• Multi-Point Inspection

https://automobiles.honda.com/news-and-events/honda-service-pass

Still sucks IMHO! Do we all need to be lawyers and read all the mumbo jumbo fine print, to determine included maintenance with our new auto purchase?

 

[GPopp]

I would suggest that if it was that important to me what it covered, I would have asked for that information before I bought my CR-V. It wasn't that a big a deal to me so I didn't ask, just assumed it was engine oil and filter changes. Turns out I got tire rotation also so I'm OK with it. I bought a $40,000 vehicle, the $135 won't break me.

 

[mechatronic]

Was told at 12,000 miles I needed the transaxle fluid change and was not covered in the 24,000 warranty so they charged me $135.00 Trying to get ahold of service manager but having trouble getting a return call.

I don't think Honda's free 2-year maintenance includes the Rear AWD Differential Fluid Change, officially.

Some dealerships do it because it's easy and cheap for them to go ahead and do it. Others rip people off for between $120 and $200 for this easy service. I estimate their total parts+labor cost for doing it is about $40, max. A small amount of fluid only. I did it myself, quickly, in minutes, properly.

 

[dundundata]

I will have them do it, sure they will charge me but the car is under warranty for quite a few years.

 

[Larry Anthony]

I have just under 9000 miles. The 6 came on. It cost me $157. Wasn't covered, according to the Dealer

Yep, my dealer told me the same thing and charged me. I just changed mine today at a bit over 30K miles, and it took a breaker bar to get the fill plug loose. I have serious doubts that the dealer touched this, at the 15K mile service.

 

[Tekz]

Does anyone know what the official scheduled maintenance is for replacement of the diff fluid? I don’t put in a ton of mileage and if based on time like oil changes, would it be safe to say every 2yrs or 20K Kms/Mi? I’ve only had mine for 7mos and had an oil change done last week and dealer told me next service involves changing of diff fluid (which I found too early)!