Hi there
I just brought our CRV EX-L home on Saturday and was having a play with the new system when something quite bizarre happened which resulted in my audio controls on the steering wheel being disabled, the music screen in the instrument panel displays "Audio Power Off", and phones not being recognized when plugged into CarPlay.
The play-by-play:
I plugged my iPhone (5s) into the CarPlay port, it was recognized and started playing the last song I was listening to and everything was working great on the center display. I then started playing with the steering wheel navigation and the instrument panel display, attempting to switch between apps - I was in music and was attempting to scroll to maps. All of a sudden, the entire functionality for the audio panel of the instrument panel and the steering wheel controls went dead and now displays "Audio Power Off". The other non-phone related panels are working fine and the central display is working fine. But ever since then, CarPlay doesn't work at all and no phones are recognized via USB.
A couple of questions:
- Has anyone else experienced "Audio Power Off" on the instrument panel and know how to turn it back on?
- Does it make sense that the entire CarPlay system would be effected by this? To me it seems bizarre, but then again it all happened while playing with CarPlay.
- I've had a read of the CarPlay thread in the 2017 forum but I can't seem to diagnose and resolve the issue unless I've missed something - excited to get it back working again.
I've tried multiple phones and multiple cables with no luck.
Any advice is much appreciated!
I just brought our CRV EX-L home on Saturday and was having a play with the new system when something quite bizarre happened which resulted in my audio controls on the steering wheel being disabled, the music screen in the instrument panel displays "Audio Power Off", and phones not being recognized when plugged into CarPlay.
The play-by-play:
I plugged my iPhone (5s) into the CarPlay port, it was recognized and started playing the last song I was listening to and everything was working great on the center display. I then started playing with the steering wheel navigation and the instrument panel display, attempting to switch between apps - I was in music and was attempting to scroll to maps. All of a sudden, the entire functionality for the audio panel of the instrument panel and the steering wheel controls went dead and now displays "Audio Power Off". The other non-phone related panels are working fine and the central display is working fine. But ever since then, CarPlay doesn't work at all and no phones are recognized via USB.
A couple of questions:
- Has anyone else experienced "Audio Power Off" on the instrument panel and know how to turn it back on?
- Does it make sense that the entire CarPlay system would be effected by this? To me it seems bizarre, but then again it all happened while playing with CarPlay.
- I've had a read of the CarPlay thread in the 2017 forum but I can't seem to diagnose and resolve the issue unless I've missed something - excited to get it back working again.
I've tried multiple phones and multiple cables with no luck.
Any advice is much appreciated!
