This was a topic discussed recently here and both sides had strong opinions on Satellite !! Personally, I'd go anywhere but a dealer. Search the site, it was within the past month !! Craig

 

You can pick whoever you want, glass is a Non-incident claim, so don't worry! In the past I would only take my vehicle back to the dealer and order only OEM glass, because when purchasing a used vehicle, I would look at the glass to see if was ever replaced (MFG stamp) as opposed to the others around the vehicle. Honda on the CRV are using Pilkington instead of Honda, so just look for the mfg on the glass and demand the exact replacement and you should be fine.

Good luck

 

If it were me, I would just replace it and pay out of pocket. You having a claim recently and then claiming the windshield may increase your rates. Insurance companies don't like to pay claims and will try to make up the loss. My wife's car has couple of chips and it is pitted to the point that I'm actually seriously thinking about replacing it as opposed to repairing it.

Windshields are typically the least expensive of the glass in a vehicle due to mass production and the likely hood of it needing replacement more often than other glass.

 

I don't know how it works outside of Texas, but here...

Insurance can't cancel you or raise your premium for no-fault, comprehensive claims such as broken windshields, but they can and will raise your deductible if you exceed a certain number of claims within a certain period - typically 3 in a 3-year period. Too many claims and you'll effectively have no coverage because they'll raise the deductible higher than the price of a new windshield.

Insurance won't pay for original equipment windshields unless a model is so new or unique that no aftermarket options exist. OEM windshields are typically about twice the price of an aftermarket windshield. The quality of aftermarket windshields varies from minimum-legal to similar-to-OEM. Aftermarket manufacturers such as Carlite, Pilkington, PPG, and others make OEM glass, but it is made to different specifications. In other words, a Honda OEM windshield made by Pilkington will NOT be the same as a Pilkington windshield sold for that application in the aftermarket. There may be a few exceptions, but generally speaking, OEM glass is typically a bit thicker than aftermarket replacements.

Personally, my OCD requires me to have the manufacturer's logo on replacement glass. I gladly pay the difference between OEM glass and the aftermarket glass that insurance pays for. I've found that OEM glass often has less optical distortion and transmits less noise than aftermarket glass, although some people don't care or won't notice. Even with OEM glass, you'll never have the same level of installation quality as what came from the factory. Minimum-wage employees using caulk guns to apply adhesive simply can't be as clean or accurate as the robots at the factory.

I HATE replacing glass even more than having it broken!

 

I was an insurance adjuster for 30+ years and always found it amusing that people insisted on taking their car to the dealer to have their windshield replaced and they would pay the difference between what the dealer charged and what the glass shop charged. The dealership called the same glass shop the insurance used and had them install the windshield. Almost no dealerships or body shops replaces glass. They call a glass shop which is the same ones that insurance companies use.

The lady I remember best had a Cadillac and she paid a large difference. I didn't have the heart to tell her that she got the identical windshield that was used in a Chevrolet..

 

Whoops forgot about this LOL

After I posted here, I for fun called my local Honda dealership and asked for a quote. The girl at the service counter admitted to me that they sub out their windshield work to a local company - and she told me who it was, so I called them and had them just do it in my work parking lot. It was only $280 with tax, so I didn't bother turning it in. While I wasn't worried about cancelling my insurance, I didn't think that it would be worth it to put another claim on my policy for so little money. I figure pay now or potentially pay later, I'll take the known variable there.

Anyways, the local place did it for me and the aftermarket windshield they used is actually much clearer than the OEM one that was there before. I'm pretty pleased. Don't remember who made the glass - but it's good work and a good suggestion by the dealership. I'm pleased.

 

You can take you car to any glass place but i would always ask for OEM glass. I have yet to see any decent non oem glass. I'm going through this issue right now. Huge distorsion in the glass and the cut out for the camera is all off center. Honda refuse to calibrate my lane departure.